no performance graphs

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
sal@coned
Posts: 72
Joined: Thu Jan 21, 2010 4:42 pm

no performance graphs

Post by sal@coned »

# Nagios XI 2011R1
# Linux Distribution: CentOS release 5.4 (Final)
# 32 bit
# VMware Image converted from workstation to ESX

I just installed the latest version of NagiosXI using the VMware image, I do not see any performance graphs, that includes the localhost configured by default.

I looked at the other posts but they do not seem to resolve the issue.


Is there an issue with the 2011R1 release or a setting that is turned off by default?

Need to get this resolved so I can complete migration from the 2009R1.4B

Thanks Sal
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: no performance graphs

Post by mguthrie »

Try our FAQ solutions and see if any of these resolve your issue:
http://support.nagios.com/wiki/index.ph ... h_Problems
sal@coned
Posts: 72
Joined: Thu Jan 21, 2010 4:42 pm

Re: no performance graphs

Post by sal@coned »

I have tried the suggestion with no success.

As I mentioned this is a fresh install, I expect the system to behave properly on a clean install before any modifications are made.

Sal
rdedon
Posts: 578
Joined: Sat Nov 20, 2010 4:51 pm

Re: no performance graphs

Post by rdedon »

Could you go here to see if they are in fact actually generating:

http://[serverIP]/nagios/pnp/
Rene deDon
Technical Team
___
Nagios Enterprises, LLC
Web: http://www.nagios.com
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: no performance graphs

Post by mguthrie »

Have you removed or changed the name of the nagiosadmin user?
sal@coned
Posts: 72
Joined: Thu Jan 21, 2010 4:42 pm

Re: no performance graphs

Post by sal@coned »

I only changed its password.
sal@coned
Posts: 72
Joined: Thu Jan 21, 2010 4:42 pm

Re: no performance graphs

Post by sal@coned »

When I go to the "http://[serverIP]/nagios/pnp/" it asks fro authentication, I login using the nagiosadmin account and I see the graphs.
sal@coned
Posts: 72
Joined: Thu Jan 21, 2010 4:42 pm

Re: no performance graphs

Post by sal@coned »

All the graphs are visible if I change the web path to http://IP_Address/nagios/

This gives me a different looking web page but the links work.

Is this normal ?
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: no performance graphs

Post by mguthrie »

We've retested on both the VM and the Manual install for CentOS 32 bit. The backend security credentials have to be set on a fresh installation in order to be viewable (it's part of our documented install process). However, on both tests the performance graphs were showing up correctly.

Do you have any non-alpha-numeric characters in your nagiosadmin password? Some users have reported that this broke their graphs because of a problem with backend credentials.
sal@coned
Posts: 72
Joined: Thu Jan 21, 2010 4:42 pm

Re: no performance graphs

Post by sal@coned »

I have changed the password to the nagiosadmin account to nagiosadmin using the "Reset Security Credentials" page and also restated the server.

I still do not get performance graphs.

And yes I did go through the documentation when I initialized the server.