Nagios xi

Support forum for Nagios Core, Nagios Plugins, NCPA, NRPE, NSCA, NDOUtils and more. Engage with the community of users including those using the open source solutions.
paulconca
Posts: 31
Joined: Tue Jan 16, 2018 7:05 am

Nagios xi

Post by paulconca »

I can no longer post in the Nagios xi forum here and i am not getting any responses in the new hub :!: :?:
hbouma
Posts: 483
Joined: Tue Feb 27, 2018 9:31 am

Re: Nagios xi

Post by hbouma »

My understanding is that the discussions page is not monitored by Nagios employees like they were for the Forums.

If you want Employee responses, you will need to open a case on Answer Hub.

Per the "Welcome to Nagios Enterprises Questions & Answers. Join the Conversation!" topic:
https://nagios.force.com/support/s/ques ... nversation
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We are thrilled to have a new platform to engage with our customers and resellers. The new discussions groups are available for you to connect with other Nagios experts, share tips and stay up-to-date on the latest news.

If you need help directly from the Nagios support team, please open a new case. We're happy to assist you.


How to Create a New Case in the Nagios Support Site

All the best,

Nagios Tech Team
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People on the topic have noted that Nagios confirmed that employees will not be watching the community discussions.

FrLazza (Customer)
a month ago
Confirmed in a case (# 00001569): This forum is not monitored by Nagios Staff.