Hi Team,
I am getting an error while running Nagios xi installer... attached image for reference.. not able to find the install.log
tried to correct the sudo entries and re-ran installer with --force but still same..
Getting error while installing Nagios xi
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pratikmehta003
- Posts: 105
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Getting error while installing Nagios xi
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benjaminsmith
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Re: Getting error while installing Nagios xi
Hi,
If you're able to still retrieve the whole install.log the would be very helpful.
A few things to check.
1. What operating system are you installing Nagios xi on and is it a newly installed, minimal distribution?
2. Make sure you're installing as root
3. Is SELinux enabled?
If you're able to still retrieve the whole install.log the would be very helpful.
A few things to check.
1. What operating system are you installing Nagios xi on and is it a newly installed, minimal distribution?
2. Make sure you're installing as root
3. Is SELinux enabled?
Code: Select all
getenforce
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Be sure to check out our Knowledgebase for helpful articles and solutions!
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pratikmehta003
- Posts: 105
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Re: Getting error while installing Nagios xi
Hi Benjamin
Can u let me know the path for install.log?
1. Its running on this:
Linux 3.10.0-1160.2.2.el7.x86_64 #1 SMP Sat Oct 17 05:06:47 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
Yes its fresh installation and just for 40 devices.
2. Yes installing with sudo rights which gets root previlige
3. output for getenforce is showing disabled.. may i know for what is this needed?
Can u let me know the path for install.log?
1. Its running on this:
Linux 3.10.0-1160.2.2.el7.x86_64 #1 SMP Sat Oct 17 05:06:47 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
Yes its fresh installation and just for 40 devices.
2. Yes installing with sudo rights which gets root previlige
3. output for getenforce is showing disabled.. may i know for what is this needed?
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benjaminsmith
- Posts: 5324
- Joined: Wed Aug 22, 2018 4:39 pm
- Location: saint paul
Re: Getting error while installing Nagios xi
Hi,
What distribution is it ( Cent / RHEL / Ubuntu )? The install log should be in the tmp directory.
If you can't find it, try searching for it with the following command.
--Benjamin
What distribution is it ( Cent / RHEL / Ubuntu )? The install log should be in the tmp directory.
Code: Select all
/usr/local/nagiosxi/tmp/
Code: Select all
find / -name install.log
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Be sure to check out our Knowledgebase for helpful articles and solutions!
Be sure to check out our Knowledgebase for helpful articles and solutions!
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pratikmehta003
- Posts: 105
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Re: Getting error while installing Nagios xi
Hi,
After doing some more checks, now everything seems fine.. but i see below error.. what does this mean?
After doing some more checks, now everything seems fine.. but i see below error.. what does this mean?
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pratikmehta003
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Re: Getting error while installing Nagios xi
have also sent the sudo file to u.. if not recieved then below is how it looks
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benjaminsmith
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Re: Getting error while installing Nagios xi
Hi,
The sudoers files looks to be ok. Let's check the nagios user account on this system. Please post the output to the following command.
Now that it's up and running, can you send me the system profile as well (instructions below). Thanks, Benjamin
To send us your system profile.
Login to the Nagios xi GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message or upload it to the post/ticket, and then reply to this post to bring it up in the queue.
The sudoers files looks to be ok. Let's check the nagios user account on this system. Please post the output to the following command.
Code: Select all
chage -l nagios
To send us your system profile.
Login to the Nagios xi GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message or upload it to the post/ticket, and then reply to this post to bring it up in the queue.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Be sure to check out our Knowledgebase for helpful articles and solutions!
Be sure to check out our Knowledgebase for helpful articles and solutions!
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pratikmehta003
- Posts: 105
- Joined: Thu Apr 09, 2020 7:35 am
Re: Getting error while installing Nagios xi
Hi Benjamin
I am getting more sever errors for Database now... i have submitted a ticket with support for this..
you can lock the thread in that case...
I am getting more sever errors for Database now... i have submitted a ticket with support for this..
you can lock the thread in that case...
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scottwilkerson
- DevOps Engineer
- Posts: 19396
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- Location: Nagios Enterprises
Re: Getting error while installing Nagios xi
Locking thread, moving to ticketpratikmehta003 wrote:Hi Benjamin
I am getting more sever errors for Database now... i have submitted a ticket with support for this..
you can lock the thread in that case...