xi 2012R1.1 Service Detail and Host Detail pages hang

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GldRush98
Posts: 256
Joined: Wed May 25, 2011 10:51 am
Location: Springfield, IL

xi 2012R1.1 Service Detail and Host Detail pages hang

Post by GldRush98 »

Both my main Nagiosxi and Backup xi server started doing this immediately after the 2012R1.1 Upgrade:
hosts-broken.png
services-broken.png
It appears search hangs too... really anything with any kind of details page is hanging.
I rebooted the Backup server but that made no difference. Help!
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Dev & Prod xi: Debian 12 - Nagios xi 2024R1.3
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lmiltchev
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Joined: Mon May 23, 2011 12:15 pm

Re: xi 2012R1.1 Service Detail and Host Detail pages hang

Post by lmiltchev »

Did you try holding the "Shift" key + Right click->Reload in your browser?
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GldRush98
Posts: 256
Joined: Wed May 25, 2011 10:51 am
Location: Springfield, IL

Re: xi 2012R1.1 Service Detail and Host Detail pages hang

Post by GldRush98 »

Just tried that, no change. I also tried a different web browser, same thing.
The legacy Nagios (not xi) interface is working as well as the Nagios Mobile interface. Weird.
Dev & Prod xi: Debian 12 - Nagios xi 2024R1.3
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lmiltchev
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Re: xi 2012R1.1 Service Detail and Host Detail pages hang

Post by lmiltchev »

Run the following command and show the output:

Code: Select all

tail /var/log/httpd/error_log
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GldRush98
Posts: 256
Joined: Wed May 25, 2011 10:51 am
Location: Springfield, IL

Re: xi 2012R1.1 Service Detail and Host Detail pages hang

Post by GldRush98 »

Nothing popping up when I try and browse a detail page:

Code: Select all

[root@nagios tmp]# tail -f /var/log/httpd/error_log
[Tue Oct 30 10:40:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 10:45:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 10:50:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 10:55:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:00:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:05:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:10:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:15:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:20:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:25:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
[Tue Oct 30 11:30:00 2012] [error] [client 127.0.0.1] PHP Notice:  Undefined index:  HTTP_HOST in /var/www/html/index.php on line 4
Dev & Prod xi: Debian 12 - Nagios xi 2024R1.3
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GldRush98
Posts: 256
Joined: Wed May 25, 2011 10:51 am
Location: Springfield, IL

Re: xi 2012R1.1 Service Detail and Host Detail pages hang

Post by GldRush98 »

I think this is some sort of local caching issue on my end.
I just browsed the detail page from my phone (Android) browser, and it worked.

edit: Confirmed. I did a manual cache clear in Chrome and that resolved it.
Sorry to have bothered you :oops:
Dev & Prod xi: Debian 12 - Nagios xi 2024R1.3
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lmiltchev
Former Nagios Staff
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Joined: Mon May 23, 2011 12:15 pm

Re: xi 2012R1.1 Service Detail and Host Detail pages hang

Post by lmiltchev »

No problem. I'm glad it's working now!
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