Nagios Support Forum

After the R3.3 upgrade, we noticed that our disk usage services no longer display the performance graphs. These services usually have special characters in the name, e.g. "Disk Usage /dev/sda1" which has the performance data file name "Disk_Usage__dev_sda1.rrd" (where blanks and special characters have been converted to underscores).

I tracked it down to /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php which was modified on the R3.3 release to URL-encode the service name:
Whatever gets passed this URL-encoded string must not be decoding it correctly, as the Performance graphs tab says "No performance graphs were found for this service."

For now, I've restored status-object-detail.inc.php to the previous version.

Just to verify can you confirm that after restoring just that file is it working as expected?

Thanks

Hi Scott,

Yes, after restoring the one file:
to its pre-R3.3 version, the disk usage graphs are displayed in the Performance graphs tab.

Alan

Ok, we'll have to play around with that. The patch applied for 3.3 fixed a different bug related to \ in the service descriptions. (sigh). Thanks for the heads up.

I was working on a different problem and happened to run across /usr/local/nagiosxi/html/includes/components/pnp/pnp.inc.php, which is used for the calling sequence:
From this quick glance at the code, it appears pnp_convert_object_name() is where the URL-encoded service name should be decoded before applying preg_replace() to remove special characters.

Thanks for the digging, we are sending this to developers for a bug fix...

Thanks for the pointers, made for a quick fix. Fixed in SVN for next release!