NNA installation Error

raamardhani7 · Post by **raamardhani7** » Thu Aug 25, 2016 8:35 am

Hi Team,

I am trying to install NNA and I am running into issues while installing it. Need your help in sorting this for me.

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[root@lussvpnna00 nagiosna]# ll
total 2112
drwxr-xr-x. 7 root root    4096 Aug 12 14:30 backend
-rw-r--r--. 1 root root     410 Aug 12 14:30 build_dev_tarball.py
-rw-r--r--. 1 root root    9813 Aug 12 14:30 CHANGELOG.txt
-rw-r--r--. 1 root root     812 Aug 12 14:30 config.local.php
drwxr-xr-x. 2 root root    4096 Aug 12 14:30 doc
-rwxr-xr-x. 1 root root    6686 Aug 12 14:30 fullinstall
-rw-r--r--. 1 root root     196 Aug 12 14:30 httpd.nagiosna.conf
-rw-------. 1 root root    4776 Aug 25 03:06 install.log
-rwxr-xr-x. 1 root root   13694 Aug 12 14:30 libinstall.sh
drwxr-xr-x. 2 root root    4096 Aug 12 14:30 mibs
drwxr-xr-x. 6 root root    4096 Aug 12 14:30 nagiosna
-rw-r--r--. 1 root root     290 Aug 12 14:30 nagiosna.cron
-rw-r--r--. 1 root root     237 Aug 12 14:30 nagiosna.service
-rw-r--r--. 1 root root   11356 Aug 12 14:30 nagiosna.sql
-rw-r--r--. 1 root root     575 Aug 12 14:30 nagiosna.sudoers
-rw-r--r--. 1 root root  662006 Aug 12 14:30 nfdump-1.6.13.tar.gz
-rw-r--r--. 1 root root 1385640 Aug 12 14:30 rrdtool-1.4.9.tar.gz
drwxr-xr-x. 2 root root    4096 Aug 12 14:30 sourceguardian
-rwxr-xr-x. 1 root root    5055 Aug 12 14:30 upgrade

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[root@lussvpnna00 nagiosna]# ls
backend               config.local.php  httpd.nagiosna.conf  mibs           nagiosna.service  nfdump-1.6.13.tar.gz  upgrade
build_dev_tarball.py  doc               install.log          nagiosna       nagiosna.sql      rrdtool-1.4.9.tar.gz
CHANGELOG.txt         fullinstall       libinstall.sh        nagiosna.cron  nagiosna.sudoers  sourceguardian

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[root@lussvpnna00 nagiosna]# yum repolist all
Loaded plugins: changelog, product-id, rhnplugin, security, subscription-manager
This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register.
This system is not registered with RHN Classic or RHN Satellite.
You can use rhn_register to register.
RHN Satellite or RHN Classic support will be disabled.
repo id                                                repo name                                                                                         status
epel                                                   Extra Packages for Enterprise Linux 6 - x86_64                                                    enabled: 12,192
epel-debuginfo                                         Extra Packages for Enterprise Linux 6 - x86_64 - Debug                                            disabled
epel-source                                            Extra Packages for Enterprise Linux 6 - x86_64 - Source                                           disabled
epel-testing                                           Extra Packages for Enterprise Linux 6 - Testing - x86_64                                          disabled
epel-testing-debuginfo                                 Extra Packages for Enterprise Linux 6 - Testing - x86_64 - Debug                                  disabled
epel-testing-source                                    Extra Packages for Enterprise Linux 6 - Testing - x86_64 - Source                                 disabled
rhel-source                                            Red Hat Enterprise Linux 6Server - x86_64 - Source                                                disabled
rhel-source-beta                                       Red Hat Enterprise Linux 6Server Beta - x86_64 - Source                                           disabled
repolist: 12,192

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[root@lussvpnna00 nagiosna]# yum repolist
Loaded plugins: changelog, product-id, rhnplugin, security, subscription-manager
This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register.
This system is not registered with RHN Classic or RHN Satellite.
You can use rhn_register to register.
RHN Satellite or RHN Classic support will be disabled.
repo id                                                      repo name                                                                                            status
epel                                                         Extra Packages for Enterprise Linux 6 - x86_64                                                       12,192
repolist: 12,192

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[root@lussvpnna00 nagiosna]# yum-config-manager --enable rhel-6-server-optional-rpms
Loaded plugins: product-id, rhnplugin
This system is not registered with RHN Classic or RHN Satellite.
You can use rhn_register to register.
RHN Satellite or RHN Classic support will be disabled.

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[root@lussvpnna00 nagiosna]# cat /etc/*release
LSB_VERSION=base-4.0-amd64:base-4.0-noarch:core-4.0-amd64:core-4.0-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-4.0-amd64:printing-4.0-noarch
Red Hat Enterprise Linux Server release 6.6 (Santiago)
Red Hat Enterprise Linux Server release 6.6 (Santiago)
[root@lussvpnna00 nagiosna]# yum update
Loaded plugins: changelog, product-id, rhnplugin, security, subscription-manager
This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register.
This system is not registered with RHN Classic or RHN Satellite.
You can use rhn_register to register.
RHN Satellite or RHN Classic support will be disabled.
Setting up Update Process
No Packages marked for Update

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more install.log

Nagios Network Analyzer Installation
====================================
DATE: Thu Aug 25 03:05:37 CDT 2016

DISTRO INFO:
RedHatEnterpriseServer
6.6
x86_64

Running 'prereqs'...
Enabling epel repo...
6
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 14540  100 14540    0     0  59200      0 --:--:-- --:--:-- --:--:-- 2366k
warning: epel-release-latest-6.noarch.rpm: Header V3 RSA/SHA256 Signature, key ID 0608b895: NOKEY
Preparing...                ##################################################
epel-release                ##################################################
Loaded plugins: changelog, product-id, rhnplugin, security, subscription-manager
This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register.
This system is not registered with RHN Classic or RHN Satellite.
You can use rhn_register to register.
RHN Satellite or RHN Classic support will be disabled.
epel-release RPM installed OK
Loaded plugins: changelog, product-id, rhnplugin, security, subscription-manager
This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register.
This system is not registered with RHN Classic or RHN Satellite.
You can use rhn_register to register.
RHN Satellite or RHN Classic support will be disabled.
Setting up Install Process
No package mysql-server available.
No package php-mysql available.
No package php-ldap available.
No package sendmail available.
No package gcc available.
No package flex available.
No package byacc available.
No package libxml2-devel available.
No package pango-devel available.
No package cairo-devel available.
No package glib2-devel available.
No package python-devel available.
No package net-snmp available.
No package net-snmp-utils available.
No package xorg-x11-fonts-75dpi available.
No package dejavu-serif-fonts available.
Warning: Group chinese-support does not have any packages.
Warning: Group japanese-support does not have any packages.
Warning: Group russian-support does not have any packages.
Resolving Dependencies
--> Running transaction check
---> Package php-mcrypt.x86_64 0:5.3.3-4.el6 will be installed
--> Processing Dependency: libmcrypt.so.4()(64bit) for package: php-mcrypt-5.3.3-4.el6.x86_64
--> Running transaction check
---> Package libmcrypt.x86_64 0:2.5.8-9.el6 will be installed
--> Finished Dependency Resolution

Dependencies Resolved

================================================================================
 Package             Arch            Version                Repository     Size
================================================================================
Installing:
 php-mcrypt          x86_64          5.3.3-4.el6            epel           19 k
Installing for dependencies:
 libmcrypt           x86_64          2.5.8-9.el6            epel           96 k

Transaction Summary
================================================================================
Install       2 Package(s)

Total download size: 114 k
Installed size: 326 k
Downloading Packages:
--------------------------------------------------------------------------------
Total                                           244 kB/s | 114 kB     00:00
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA256 Signature, key ID 0608b895: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY-EPEL-6
Importing GPG key 0x0608B895:
 Userid : EPEL (6) <epel@fedoraproject.org>
 Package: epel-release-6-8.noarch (installed)
 From   : /etc/pki/rpm-gpg/RPM-GPG-KEY-EPEL-6
Running rpm_check_debug
Running Transaction Test
Transaction Test Succeeded
Running Transaction
Warning: RPMDB altered outside of yum.
  Installing : libmcrypt-2.5.8-9.el6.x86_64                                 1/2
  Installing : php-mcrypt-5.3.3-4.el6.x86_64                                2/2
  Verifying  : php-mcrypt-5.3.3-4.el6.x86_64                                1/2
  Verifying  : libmcrypt-2.5.8-9.el6.x86_64                                 2/2

Installed:
  php-mcrypt.x86_64 0:5.3.3-4.el6

Dependency Installed:
  libmcrypt.x86_64 0:2.5.8-9.el6

Complete!
ERROR: Prerequisites failed to install.

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios Enterprises technical support.

The step that failed was: 'prereqs'

Please help me here, thanks.

Post by **lmiltchev** » Thu Aug 25, 2016 10:03 am

Is this system registered to Red Hat Subscription Management? Only the epel repo is enabled... I don't even see the rhel-x86_64-server-6 repo. This is probably why the prerequisites failed to install.

Can you successfully run the following commands?

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yum clean all
yum update

raamardhani7 · Post by **raamardhani7** » Thu Sep 01, 2016 8:27 am

lmiltchev wrote:Is this system registered to Red Hat Subscription Management? Only the epel repo is enabled... I don't even see the rhel-x86_64-server-6 repo. This is probably why the prerequisites failed to install.

Can you successfully run the following commands?
Code: Select all
yum clean all
yum update

Hi Lmiltchev,

Apologies for the delay in responding. I got that RHEL subscription done and php installed to the advised one.

NNA is now successfully installed, wanted to check on few details.

While creating a source. under Sender IP address, can we add multiple IP's for a single port.
Like if I wanted to add 10.10.11.1, 10.10.11.2, 10.10.11.3 under the sender IP for the port 1111?
If we can add, what we would be delimiter to separate them is it (comma, or any other).

Please advise, thanks.

bwallace · Post by **bwallace** » Thu Sep 01, 2016 10:23 am

Glad to hear NNA is installed.

Sorry, only one IP per port - you cannot have multiple IPs per port.

From page 2 of this doc:
https://assets.nagios.com/downloads/nag ... 1456514247

Sender IP Address
Must be unique and valid. This is the IP address of the NetFlow sender

Listening Port
Must be unique and over port 1024.
This is the port that the NetFlow sender is using to send data

raamardhani7 · Post by **raamardhani7** » Thu Sep 01, 2016 1:19 pm

bwallace wrote:Glad to hear NNA is installed.

Sorry, only one IP per port - you cannot have multiple IPs per port.

From page 2 of this doc:
https://assets.nagios.com/downloads/nag ... 1456514247

Sender IP Address
Must be unique and valid. This is the IP address of the NetFlow sender

Listening Port
Must be unique and over port 1024.
This is the port that the NetFlow sender is using to send data

Thanks a lot for the information Wallace.

I am unable to add a source.

I have clicked on add source --> gave the name --> kept sender IP Blank --> Gave the port number --> And saved the file.

Unable to start that from portal as well. please advise. thanks

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service nagiosna restart
NagiosNA backend stopped.
Traceback (most recent call last):
  File "/usr/local/nagiosna/bin/initialize_source.py", line 16, in <module>
    import rrdtool
ImportError: No module named rrdtool
No such directory: /usr/local/nagiosna/var/AllNetFlowDataSources/flows
stat() failed on /usr/local/nagiosna/var/AllNetFlowDataSources/flows: No such file or directory
NagiosNA backend started...

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/usr/local/nagiosna/bin/initialize_source.py --directory /usr/local/nagiosna/var/AllNetFlowDataSources --port 9995
Traceback (most recent call last):
  File "/usr/local/nagiosna/bin/initialize_source.py", line 16, in <module>
    import rrdtool
ImportError: librrd.so.4: cannot open shared object file: No such file or directory
[root@lussvpnna00 var]# service nagiosna restart
NagiosNA backend stopped.
Traceback (most recent call last):
  File "/usr/local/nagiosna/bin/initialize_source.py", line 16, in <module>
    import rrdtool
ImportError: No module named rrdtool
No such directory: /usr/local/nagiosna/var/AllNetFlowDataSources/flows
stat() failed on /usr/local/nagiosna/var/AllNetFlowDataSources/flows: No such file or directory
NagiosNA backend started...

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Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Could not access /usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid for killing: [Errno 2] No such file or directory: '/usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid'
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Could not access /usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid for killing: [Errno 2] No such file or directory: '/usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid'
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Could not access /usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid for killing: [Errno 2] No such file or directory: '/usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid'
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Could not access /usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid for killing: [Errno 2] No such file or directory: '/usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid'
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Could not access /usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid for killing: [Errno 2] No such file or directory: '/usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid'
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources

bwallace · Post by **bwallace** » Thu Sep 01, 2016 2:22 pm

For some reason rrdtool was not installed:

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ImportError: No module named rrdtool

To correct, navigate to the directory from which you ran the NagiosNa installer package from and run these commands:

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tar xf rrdtool-1.4.9.tar.gz
cd rrdtool-1.4.9
./configure --prefix=/usr/local --disable-perl
make
make install	
rm rrdtool-1.4.9 -rf

..then see if you can add a source.

raamardhani7 · Post by **raamardhani7** » Thu Sep 01, 2016 11:27 pm

bwallace wrote:For some reason rrdtool was not installed:
Code: Select all
ImportError: No module named rrdtool
To correct, navigate to the directory from which you ran the NagiosNa installer package from and run these commands:
Code: Select all
tar xf rrdtool-1.4.9.tar.gz
cd rrdtool-1.4.9
./configure --prefix=/usr/local --disable-perl
make
make install	
rm rrdtool-1.4.9 -rf
..then see if you can add a source.

Hi Wallace,

Tried them and still facing the same issue. Bandwidth graphs not working and also unable to get the bandwidth.rrd files in var/sourcenames

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service nagiosna restart
NagiosNA backend stopped.
Traceback (most recent call last):
  File "/usr/local/nagiosna/bin/initialize_source.py", line 16, in <module>
    import rrdtool
ImportError: /usr/lib64/python2.6/site-packages/rrdtool.so: undefined symbol: rrd_flushcached
Traceback (most recent call last):
  File "/usr/local/nagiosna/bin/initialize_source.py", line 16, in <module>
    import rrdtool
ImportError: /usr/lib64/python2.6/site-packages/rrdtool.so: undefined symbol: rrd_flushcached
NagiosNA backend started...

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ls -ltr | grep rrd
-rwxr-xr-x.  1 root root    238 Feb 20  2014 py_rrdtool-0.2.1-py2.6.egg-info
-rwxr-xr-x.  1 root root  17832 Feb 20  2014 rrdtoolmodule.so
-rwxr-xr-x.  1 root root  59001 Sep  1 11:32 rrdtool.so
drwxr-xr-x.  2 root root   4096 Sep  1 11:32 rrdtool-0.1.5-py2.6.egg-info

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ll
total 40
drwxrwsr-x+ 3 nna nnacmd 4096 Sep  1 23:55 AllNetFlowDataSources
-rw-rw-r--+ 1 nna nnacmd 8613 Sep  1 23:55 backend.log
-rw-rw-r--+ 1 nna nnacmd  498 Sep  1 23:58 cmdsubsys.log
drwxrwsr-x+ 3 nna nnacmd 4096 Sep  1 23:55 VPN172.22.249.254

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ll
total 16
-rw-r--r--+ 1 nna nnacmd    5 Sep  1 23:55 9995.pid
drwxrwsr-x+ 2 nna nnacmd 4096 Sep  1 23:55 flows

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tail -50 backend.log
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Could not access /usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid for killing: [Errno 2] No such file or directory: '/usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid'
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Could not access /usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid for killing: [Errno 2] No such file or directory: '/usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid'
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Could not access /usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid for killing: [Errno 2] No such file or directory: '/usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid'
Error running initialization.
Could not start nfcapd listening on 9995 for source AllNetFlowDataSources
Could not access /usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid for killing: [Errno 2] No such file or directory: '/usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid'
2016-09-01 23:48:59 INFO : Parsing data for the source id: 4
2016-09-01 23:48:59 DEBUG : Arguments: /usr/local/nagiosna/var/AllNetFlowDataSources/flows, nfcapd.201609012345, 4
2016-09-01 23:48:59 DEBUG : Running checks...
2016-09-01 23:48:59 DEBUG : Getting relevant checks for source id: 4
2016-09-01 23:48:59 DEBUG : Checks found: ()
2016-09-01 23:48:59 INFO : Ran checks successfully
2016-09-01 23:48:59 INFO : Successfully reaped nfcapd file.
2016-09-01 23:50:00 INFO : Parsing data for the source id: 4
2016-09-01 23:50:00 DEBUG : Arguments: /usr/local/nagiosna/var/AllNetFlowDataSources/flows, nfcapd.201609012345, 4
2016-09-01 23:50:00 DEBUG : Running checks...
2016-09-01 23:50:00 DEBUG : Getting relevant checks for source id: 4
2016-09-01 23:50:00 DEBUG : Checks found: ()
2016-09-01 23:50:00 INFO : Ran checks successfully
2016-09-01 23:50:00 INFO : Successfully reaped nfcapd file.
2016-09-01 23:51:07 INFO : Parsing data for the source id: 4
2016-09-01 23:51:07 DEBUG : Arguments: /usr/local/nagiosna/var/AllNetFlowDataSources/flows, nfcapd.201609012350, 4
2016-09-01 23:51:07 DEBUG : Running checks...
2016-09-01 23:51:07 DEBUG : Getting relevant checks for source id: 4
2016-09-01 23:51:07 DEBUG : Checks found: ()
2016-09-01 23:51:07 INFO : Ran checks successfully
2016-09-01 23:51:07 INFO : Successfully reaped nfcapd file.
2016-09-01 23:55:00 INFO : Parsing data for the source id: 4
2016-09-01 23:55:00 DEBUG : Arguments: /usr/local/nagiosna/var/AllNetFlowDataSources/flows, nfcapd.201609012350, 4
2016-09-01 23:55:00 DEBUG : Running checks...
2016-09-01 23:55:00 DEBUG : Getting relevant checks for source id: 4
2016-09-01 23:55:00 DEBUG : Checks found: ()
2016-09-01 23:55:00 INFO : Ran checks successfully
2016-09-01 23:55:00 INFO : Successfully reaped nfcapd file.
Could not access /usr/local/nagiosna/var/VPN172.22.249.254/9996.pid for killing: [Errno 2] No such file or directory: '/usr/local/nagiosna/var/VPN172.22.249.254/9996.pid'
2016-09-01 23:55:24 INFO : Parsing data for the source id: 4
2016-09-01 23:55:24 DEBUG : Arguments: /usr/local/nagiosna/var/AllNetFlowDataSources/flows, nfcapd.201609012355, 4
2016-09-01 23:55:24 DEBUG : Running checks...
2016-09-01 23:55:24 DEBUG : Getting relevant checks for source id: 4
2016-09-01 23:55:24 DEBUG : Checks found: ()
2016-09-01 23:55:24 INFO : Ran checks successfully
2016-09-01 23:55:24 INFO : Successfully reaped nfcapd file.

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[root@lussvpnna00 AllNetFlowDataSources]# find / -name librrd.so.4
/tmp/nagiosna/rrdtool-1.4.9/src/.libs/librrd.so.4
/usr/local/lib/librrd.so.4
/usr/lib64/librrd.so.4

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 ls -l /usr/local/lib/librrd.so.4
lrwxrwxrwx. 1 root root 15 Sep  1 23:51 /usr/local/lib/librrd.so.4 -> librrd.so.4.2.2

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echo 'select *  FROM nagiosna_Sources;'  | mysql -t nagiosna
+-----+------+----------------+-----------------------+----------+-----------------------------------------------+----------+------------------+
| sid | port | addresses      | name                  | flowtype | directory                                     | lifetime | disable_abnormal |
+-----+------+----------------+-----------------------+----------+-----------------------------------------------+----------+------------------+
|   4 | 9995 | 10.10.130.10   | AllNetFlowDataSources | netflow  | /usr/local/nagiosna/var/AllNetFlowDataSources | 24H      |                0 |
|   6 | 9996 | 172.22.249.254 | VPN172.22.249.254     | netflow  | /usr/local/nagiosna/var/VPN172.22.249.254     | 24H      |                0 |
+-----+------+----------------+-----------------------+----------+-----------------------------------------------+----------+------------------+

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ps -ef | grep nfcapd
nna      21262     1  0 00:36 ?        00:00:00 /usr/local/bin/nfcapd -I 4 -l /usr/local/nagiosna/var/AllNetFlowDataSources/flows -p 9995 -x /usr/local/nagiosna/bin/reap_files.py %d %f %i -P /usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid -D -e -w -z
nna      21264 21262  0 00:36 ?        00:00:00 /usr/local/bin/nfcapd -I 4 -l /usr/local/nagiosna/var/AllNetFlowDataSources/flows -p 9995 -x /usr/local/nagiosna/bin/reap_files.py %d %f %i -P /usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid -D -e -w -z
nna      21269     1  0 00:36 ?        00:00:00 /usr/local/bin/nfcapd -I 6 -l /usr/local/nagiosna/var/VPN172.22.249.254/flows -p 9996 -x /usr/local/nagiosna/bin/reap_files.py %d %f %i -P /usr/local/nagiosna/var/VPN172.22.249.254/9996.pid -D -e -w -z
nna      21270 21269  0 00:36 ?        00:00:00 /usr/local/bin/nfcapd -I 6 -l /usr/local/nagiosna/var/VPN172.22.249.254/flows -p 9996 -x /usr/local/nagiosna/bin/reap_files.py %d %f %i -P /usr/local/nagiosna/var/VPN172.22.249.254/9996.pid -D -e -w -z
root     22120  9747  0 00:42 pts/0    00:00:00 grep nfcapd

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ll -t /usr/local/nagiosna/var/AllNetFlowDataSources/flows | head -n 10
total 11200
-rw-r--r--+ 1 nna nnacmd 1269445 Sep  2 00:41 nfcapd.current.21260
-rw-r--r--+ 1 nna nnacmd 1259281 Sep  2 00:40 nfcapd.201609020035
-rw-r--r--+ 1 nna nnacmd    1499 Sep  2 00:35 nfcapd.201609020030
-rw-r--r--+ 1 nna nnacmd 5296046 Sep  2 00:30 nfcapd.201609020025
-rw-r--r--+ 1 nna nnacmd 1165902 Sep  2 00:25 nfcapd.201609020020
-rw-r--r--+ 1 nna nnacmd 1320804 Sep  2 00:20 nfcapd.201609020015
-rw-r--r--+ 1 nna nnacmd  992569 Sep  2 00:15 nfcapd.201609020010
-rw-r--r--+ 1 nna nnacmd    1000 Sep  2 00:10 nfcapd.201609020005
-rw-r--r--+ 1 nna nnacmd   80740 Sep  2 00:05 nfcapd.201609020000

Post by **tgriep** » Fri Sep 02, 2016 10:05 am

Can you run the following as root on the server and post the output?

Code: Select all

yum list installed |grep rrd
ps -ef --cols=300

Thanks

raamardhani7 · Post by **raamardhani7** » Fri Sep 02, 2016 10:16 am

tgriep wrote:Can you run the following as root on the server and post the output?
Code: Select all
yum list installed |grep rrd
ps -ef --cols=300
Thanks

Hi Tom,

Please find the output asked for.

Code: Select all

 yum list installed |grep rrd
This system is not registered with RHN Classic or RHN Satellite.
You can use rhn_register to register.
RHN Satellite or RHN Classic support will be disabled.
rrdtool.x86_64                     1.3.8-7.el6             @rhel-6-server-rpms
rrdtool-python.x86_64              1.3.8-7.el6             @rhel-6-server-option                                                                                        al-rpms

Code: Select all

ps -ef --cols=300
UID        PID  PPID  C STIME TTY          TIME CMD
root         1     0  0 Aug23 ?        00:00:02 /sbin/init
root         2     0  0 Aug23 ?        00:00:00 [kthreadd]
root         3     2  0 Aug23 ?        00:00:00 [migration/0]
root         4     2  0 Aug23 ?        00:00:00 [ksoftirqd/0]
root         5     2  0 Aug23 ?        00:00:00 [stopper/0]
root         6     2  0 Aug23 ?        00:00:00 [watchdog/0]
root         7     2  0 Aug23 ?        00:00:05 [migration/1]
root         8     2  0 Aug23 ?        00:00:00 [stopper/1]
root         9     2  0 Aug23 ?        00:00:00 [ksoftirqd/1]
root        10     2  0 Aug23 ?        00:00:00 [watchdog/1]
root        11     2  0 Aug23 ?        00:00:00 [migration/2]
root        12     2  0 Aug23 ?        00:00:00 [stopper/2]
root        13     2  0 Aug23 ?        00:00:00 [ksoftirqd/2]
root        14     2  0 Aug23 ?        00:00:00 [watchdog/2]
root        15     2  0 Aug23 ?        00:00:05 [migration/3]
root        16     2  0 Aug23 ?        00:00:00 [stopper/3]
root        17     2  0 Aug23 ?        00:00:00 [ksoftirqd/3]
root        18     2  0 Aug23 ?        00:00:00 [watchdog/3]
root        19     2  0 Aug23 ?        00:00:00 [migration/4]
root        20     2  0 Aug23 ?        00:00:00 [stopper/4]
root        21     2  0 Aug23 ?        00:00:00 [ksoftirqd/4]
root        22     2  0 Aug23 ?        00:00:00 [watchdog/4]
root        23     2  0 Aug23 ?        00:00:06 [migration/5]
root        24     2  0 Aug23 ?        00:00:00 [stopper/5]
root        25     2  0 Aug23 ?        00:00:00 [ksoftirqd/5]
root        26     2  0 Aug23 ?        00:00:00 [watchdog/5]
root        27     2  0 Aug23 ?        00:00:00 [migration/6]
root        28     2  0 Aug23 ?        00:00:00 [stopper/6]
root        29     2  0 Aug23 ?        00:00:00 [ksoftirqd/6]
root        30     2  0 Aug23 ?        00:00:00 [watchdog/6]
root        31     2  0 Aug23 ?        00:00:05 [migration/7]
root        32     2  0 Aug23 ?        00:00:00 [stopper/7]
root        33     2  0 Aug23 ?        00:00:00 [ksoftirqd/7]
root        34     2  0 Aug23 ?        00:00:00 [watchdog/7]
root        35     2  0 Aug23 ?        00:00:17 [events/0]
root        36     2  0 Aug23 ?        00:00:34 [events/1]
root        37     2  0 Aug23 ?        00:00:13 [events/2]
root        38     2  0 Aug23 ?        00:00:15 [events/3]
root        39     2  0 Aug23 ?        00:00:13 [events/4]
root        40     2  0 Aug23 ?        00:00:14 [events/5]
root        41     2  0 Aug23 ?        00:00:14 [events/6]
root        42     2  0 Aug23 ?        00:00:27 [events/7]
root        43     2  0 Aug23 ?        00:00:00 [cgroup]
root        44     2  0 Aug23 ?        00:00:00 [khelper]
root        45     2  0 Aug23 ?        00:00:00 [netns]
root        46     2  0 Aug23 ?        00:00:00 [async/mgr]
root        47     2  0 Aug23 ?        00:00:00 [pm]
root        48     2  0 Aug23 ?        00:00:01 [sync_supers]
root        49     2  0 Aug23 ?        00:00:02 [bdi-default]
root        50     2  0 Aug23 ?        00:00:00 [kintegrityd/0]
root        51     2  0 Aug23 ?        00:00:00 [kintegrityd/1]
root        52     2  0 Aug23 ?        00:00:00 [kintegrityd/2]
root        53     2  0 Aug23 ?        00:00:00 [kintegrityd/3]
root        54     2  0 Aug23 ?        00:00:00 [kintegrityd/4]
root        55     2  0 Aug23 ?        00:00:00 [kintegrityd/5]
root        56     2  0 Aug23 ?        00:00:00 [kintegrityd/6]
root        57     2  0 Aug23 ?        00:00:00 [kintegrityd/7]
root        58     2  0 Aug23 ?        00:00:01 [kblockd/0]
root        59     2  0 Aug23 ?        00:00:00 [kblockd/1]
root        60     2  0 Aug23 ?        00:00:01 [kblockd/2]
root        61     2  0 Aug23 ?        00:00:00 [kblockd/3]
root        62     2  0 Aug23 ?        00:00:01 [kblockd/4]
root        63     2  0 Aug23 ?        00:00:00 [kblockd/5]
root        64     2  0 Aug23 ?        00:00:01 [kblockd/6]
root        65     2  0 Aug23 ?        00:00:00 [kblockd/7]
root        66     2  0 Aug23 ?        00:00:00 [kacpid]
root        67     2  0 Aug23 ?        00:00:00 [kacpi_notify]
root        68     2  0 Aug23 ?        00:00:00 [kacpi_hotplug]
root        69     2  0 Aug23 ?        00:00:00 [ata_aux]
root        70     2  0 Aug23 ?        00:00:00 [ata_sff/0]
root        71     2  0 Aug23 ?        00:00:00 [ata_sff/1]
root        72     2  0 Aug23 ?        00:00:00 [ata_sff/2]
root        73     2  0 Aug23 ?        00:00:00 [ata_sff/3]
root        74     2  0 Aug23 ?        00:00:00 [ata_sff/4]
root        75     2  0 Aug23 ?        00:00:00 [ata_sff/5]
root        76     2  0 Aug23 ?        00:00:00 [ata_sff/6]
root        77     2  0 Aug23 ?        00:00:00 [ata_sff/7]
root        78     2  0 Aug23 ?        00:00:00 [ksuspend_usbd]
root        79     2  0 Aug23 ?        00:00:00 [khubd]
root        80     2  0 Aug23 ?        00:00:00 [kseriod]
root        81     2  0 Aug23 ?        00:00:00 [md/0]
root        82     2  0 Aug23 ?        00:00:00 [md/1]
root        83     2  0 Aug23 ?        00:00:00 [md/2]
root        84     2  0 Aug23 ?        00:00:00 [md/3]
root        85     2  0 Aug23 ?        00:00:00 [md/4]
root        86     2  0 Aug23 ?        00:00:00 [md/5]
root        87     2  0 Aug23 ?        00:00:00 [md/6]
root        88     2  0 Aug23 ?        00:00:00 [md/7]
root        89     2  0 Aug23 ?        00:00:00 [md_misc/0]
root        90     2  0 Aug23 ?        00:00:00 [md_misc/1]
root        91     2  0 Aug23 ?        00:00:00 [md_misc/2]
root        92     2  0 Aug23 ?        00:00:00 [md_misc/3]
root        93     2  0 Aug23 ?        00:00:00 [md_misc/4]
root        94     2  0 Aug23 ?        00:00:00 [md_misc/5]
root        95     2  0 Aug23 ?        00:00:00 [md_misc/6]
root        96     2  0 Aug23 ?        00:00:00 [md_misc/7]
root        97     2  0 Aug23 ?        00:00:00 [linkwatch]
root        99     2  0 Aug23 ?        00:00:00 [khungtaskd]
root       100     2  0 Aug23 ?        00:00:00 [kswapd0]
root       101     2  0 Aug23 ?        00:00:00 [ksmd]
root       102     2  0 Aug23 ?        00:00:02 [khugepaged]
root       103     2  0 Aug23 ?        00:00:00 [aio/0]
root       104     2  0 Aug23 ?        00:00:00 [aio/1]
root       105     2  0 Aug23 ?        00:00:00 [aio/2]
root       106     2  0 Aug23 ?        00:00:00 [aio/3]
root       107     2  0 Aug23 ?        00:00:00 [aio/4]
root       108     2  0 Aug23 ?        00:00:00 [aio/5]
root       109     2  0 Aug23 ?        00:00:00 [aio/6]
root       110     2  0 Aug23 ?        00:00:00 [aio/7]
root       111     2  0 Aug23 ?        00:00:00 [crypto/0]
root       112     2  0 Aug23 ?        00:00:00 [crypto/1]
root       113     2  0 Aug23 ?        00:00:00 [crypto/2]
root       114     2  0 Aug23 ?        00:00:00 [crypto/3]
root       115     2  0 Aug23 ?        00:00:00 [crypto/4]
root       116     2  0 Aug23 ?        00:00:00 [crypto/5]
root       117     2  0 Aug23 ?        00:00:00 [crypto/6]
root       118     2  0 Aug23 ?        00:00:00 [crypto/7]
root       126     2  0 Aug23 ?        00:00:00 [kthrotld/0]
root       127     2  0 Aug23 ?        00:00:00 [kthrotld/1]
root       128     2  0 Aug23 ?        00:00:00 [kthrotld/2]
root       129     2  0 Aug23 ?        00:00:00 [kthrotld/3]
root       130     2  0 Aug23 ?        00:00:00 [kthrotld/4]
root       131     2  0 Aug23 ?        00:00:00 [kthrotld/5]
root       132     2  0 Aug23 ?        00:00:00 [kthrotld/6]
root       133     2  0 Aug23 ?        00:00:00 [kthrotld/7]
root       134     2  0 Aug23 ?        00:00:00 [pciehpd]
root       136     2  0 Aug23 ?        00:00:00 [kpsmoused]
root       137     2  0 Aug23 ?        00:00:00 [usbhid_resumer]
root       138     2  0 Aug23 ?        00:00:00 [deferwq]
root       170     2  0 Aug23 ?        00:00:00 [kdmremove]
root       171     2  0 Aug23 ?        00:00:00 [kstriped]
root       274     2  0 Aug23 ?        00:00:00 [scsi_eh_0]
root       275     2  0 Aug23 ?        00:00:00 [scsi_eh_1]
root       284     2  0 Aug23 ?        00:00:10 [mpt_poll_0]
root       285     2  0 Aug23 ?        00:00:00 [mpt/0]
root       286     2  0 Aug23 ?        00:00:00 [scsi_eh_2]
root       417     2  0 Aug23 ?        00:00:00 [kdmflush]
root       419     2  0 Aug23 ?        00:00:00 [kdmflush]
root       436     2  0 Aug23 ?        00:00:23 [jbd2/dm-0-8]
root       437     2  0 Aug23 ?        00:00:00 [ext4-dio-unwrit]
root       536     1  0 Aug23 ?        00:00:00 /sbin/udevd -d
root       679     2  0 Aug23 ?        00:00:09 [vmmemctl]
root      1005     2  0 Aug23 ?        00:00:00 [jbd2/sda1-8]
root      1006     2  0 Aug23 ?        00:00:00 [ext4-dio-unwrit]
root      1050     2  0 Aug23 ?        00:00:01 [kauditd]
root      1214     2  0 Aug23 ?        00:00:10 [flush-253:0]
postfix   1252  2134  0 10:14 ?        00:00:00 smtp -t unix -u
postfix   1253  2134  0 10:14 ?        00:00:00 smtp -t unix -u
root      1270 18520  0 10:14 ?        00:00:00 sshd: rardhani [priv]
postfix   1288  2134  0 10:14 ?        00:00:00 bounce -z -n defer -t unix -u
postfix   1289  2134  0 10:14 ?        00:00:00 bounce -z -n defer -t unix -u
rardhani  1304  1270  0 10:14 ?        00:00:00 sshd: rardhani@pts/0
rardhani  1305  1304  0 10:14 pts/0    00:00:00 -bash
root      1332  1305  0 10:14 pts/0    00:00:00 sudo su -
root      1348  1332  0 10:15 pts/0    00:00:00 su -
root      1349  1348  0 10:15 pts/0    00:00:00 -bash
root      1375     1  0 Aug30 ?        00:00:06 /usr/sbin/httpd
apache    1435  1375  0 Aug30 ?        00:00:15 /usr/sbin/httpd
apache    1436  1375  0 Aug30 ?        00:00:15 /usr/sbin/httpd
apache    1438  1375  0 Aug30 ?        00:00:15 /usr/sbin/httpd
apache    1439  1375  0 Aug30 ?        00:00:15 /usr/sbin/httpd
apache    1440  1375  0 Aug30 ?        00:00:15 /usr/sbin/httpd
apache    1441  1375  0 Aug30 ?        00:00:15 /usr/sbin/httpd
apache    1442  1375  0 Aug30 ?        00:00:15 /usr/sbin/httpd
root      1533  1349  0 10:16 pts/0    00:00:00 ps -ef --cols=300
root      1644     1  0 Aug23 ?        00:00:06 auditd
root      1666     1  0 Aug23 ?        00:00:00 /sbin/portreserve
root      1674     1  0 Aug23 ?        00:00:02 /sbin/rsyslogd -i /var/run/syslogd.pid -c 5
root      1704     1  0 Aug23 ?        00:01:31 irqbalance --pid=/var/run/irqbalance.pid
rpc       1720     1  0 Aug23 ?        00:00:00 rpcbind
dbus      1835     1  0 Aug23 ?        00:00:00 dbus-daemon --system
68        1852     1  0 Aug23 ?        00:00:03 hald
root      1853  1852  0 Aug23 ?        00:00:00 hald-runner
root      1885  1853  0 Aug23 ?        00:00:00 hald-addon-input: Listening on /dev/input/event2 /dev/input/event0
68        1897  1853  0 Aug23 ?        00:00:10 /usr/libexec/hald-addon-acpi
root      1936     1  0 Aug23 ?        00:00:14 /opt/storix/bin/lighttpd -f /storix/config/sthttpd.conf
root      1965     1  0 Aug23 ?        00:26:29 /opt/storix/tcl/bin/tcl /opt/storix/bin/stqdaemon
root      2134     1  0 Aug23 ?        00:00:03 /usr/libexec/postfix/master
postfix   2154  2134  0 Aug23 ?        00:00:00 qmgr -l -t fifo -u
root      2159     1  0 Aug23 ?        00:00:00 /usr/sbin/abrtd
root      2167     1  0 Aug23 ?        00:00:00 abrt-dump-oops -d /var/spool/abrt -rwx /var/log/messages
root      2206     1  0 Aug23 ?        00:00:00 /usr/sbin/atd
root      2226     1  0 Aug23 ?        00:02:55 ./wrapper ./agent.conf wrapper.pidfile=../tmp/teagent.pid wrapper.daemonize=TRUE
root      2227  2226  0 Aug23 ?        00:07:18 /usr/local/tripwire/te/agent/jre/bin/java -da -server -Dtw.server=false -Djava.security.manager=com.tripwire.kernel.ext.security.TripwireSecurityManager -Djava.security.properties=/usr/local/tripwire/te/agent/data/security/security.properties -Djava.se
root      2241     1  0 Aug23 ?        00:00:00 rhnsd
root      2250     1  0 Aug23 ?        00:00:00 /usr/bin/rhsmcertd
root      2265     1  0 Aug23 ?        00:00:00 /usr/sbin/certmonger -S -p /var/run/certmonger.pid
root      2285     1  0 Aug23 tty2     00:00:00 /sbin/mingetty /dev/tty2
root      2288     1  0 Aug23 tty3     00:00:00 /sbin/mingetty /dev/tty3
root      2291     1  0 Aug23 tty4     00:00:00 /sbin/mingetty /dev/tty4
root      2293     1  0 Aug23 tty5     00:00:00 /sbin/mingetty /dev/tty5
root      2295     1  0 Aug23 tty6     00:00:00 /sbin/mingetty /dev/tty6
root      2306   536  0 Aug23 ?        00:00:00 /sbin/udevd -d
root      2412     1  0 Aug23 ?        00:00:00 /usr/sbin/console-kit-daemon --no-daemon
nna       2555     1  0 02:14 ?        00:01:19 /usr/local/bin/nfcapd -I 4 -l /usr/local/nagiosna/var/AllNetFlowDataSources/flows -p 9995 -x /usr/local/nagiosna/bin/reap_files.py %d %f %i -P /usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid -D -e -w -z
nna       2557  2555  0 02:14 ?        00:00:00 /usr/local/bin/nfcapd -I 4 -l /usr/local/nagiosna/var/AllNetFlowDataSources/flows -p 9995 -x /usr/local/nagiosna/bin/reap_files.py %d %f %i -P /usr/local/nagiosna/var/AllNetFlowDataSources/9995.pid -D -e -w -z
nna       2562     1  0 02:14 ?        00:00:00 /usr/local/bin/nfcapd -I 6 -l /usr/local/nagiosna/var/VPN172.22.249.254/flows -p 9996 -x /usr/local/nagiosna/bin/reap_files.py %d %f %i -P /usr/local/nagiosna/var/VPN172.22.249.254/9996.pid -D -e -w -z
nna       2563  2562  0 02:14 ?        00:00:00 /usr/local/bin/nfcapd -I 6 -l /usr/local/nagiosna/var/VPN172.22.249.254/flows -p 9996 -x /usr/local/nagiosna/bin/reap_files.py %d %f %i -P /usr/local/nagiosna/var/VPN172.22.249.254/9996.pid -D -e -w -z
root      2891     1  0 Aug23 tty1     00:00:00 /sbin/mingetty /dev/tty1
apache    5353  1375  0 Sep01 ?        00:00:03 /usr/sbin/httpd
apache    5354  1375  0 Sep01 ?        00:00:03 /usr/sbin/httpd
apache    5355  1375  0 Sep01 ?        00:00:03 /usr/sbin/httpd
root     10908   536  0 Aug31 ?        00:00:00 /sbin/udevd -d
root     10909     2  0 Aug31 ?        00:00:00 [bluetooth]
root     10919     1  0 Sep01 ?        00:01:04 python /usr/bin/goferd
apache   11806  1375  0 Sep01 ?        00:00:02 /usr/sbin/httpd
apache   13563  1375  0 Aug31 ?        00:00:13 /usr/sbin/httpd
apache   16162  1375  0 Aug31 ?        00:00:14 /usr/sbin/httpd
apache   17737  1375  0 Aug31 ?        00:00:11 /usr/sbin/httpd
apache   17739  1375  0 Aug31 ?        00:00:11 /usr/sbin/httpd
root     18520     1  0 Aug30 ?        00:00:00 /usr/sbin/sshd
apache   19378  1375  0 Aug31 ?        00:00:06 /usr/sbin/httpd
apache   19635  1375  0 Aug31 ?        00:00:11 /usr/sbin/httpd
apache   19640  1375  0 Aug31 ?        00:00:11 /usr/sbin/httpd
apache   19641  1375  0 Aug31 ?        00:00:10 /usr/sbin/httpd
root     19725     2  0 Aug24 ?        00:00:00 [kdmflush]
root     20101     2  0 Aug24 ?        00:00:00 [jbd2/dm-2-8]
root     20102     2  0 Aug24 ?        00:00:00 [ext4-dio-unwrit]
apache   21913  1375  0 Aug31 ?        00:00:13 /usr/sbin/httpd
root     22918     1  0 00:48 ?        00:00:01 crond
root     23113     1  0 00:49 ?        00:00:00 /bin/sh /usr/bin/mysqld_safe --datadir=/var/lib/mysql --socket=/var/lib/mysql/mysql.sock --pid-file=/var/run/mysqld/mysqld.pid --basedir=/usr --user=mysql
mysql    23215 23113  0 00:49 ?        00:00:06 /usr/libexec/mysqld --basedir=/usr --datadir=/var/lib/mysql --user=mysql --log-error=/var/log/mysqld.log --pid-file=/var/run/mysqld/mysqld.pid --socket=/var/lib/mysql/mysql.sock
postfix  23521  2134  0 08:53 ?        00:00:00 pickup -l -t fifo -u

Post by **tgriep** » Fri Sep 02, 2016 11:59 am

Lets try and remove this package as it may be conflicting with the NNA server.

Code: Select all

yum remove rrdtool-python

Then run this to reinstall the rrdtool and see if that works.

Code: Select all

tar xf rrdtool-1.4.9.tar.gz
cd rrdtool-1.4.9
./configure --prefix=/usr/local --disable-perl
make
make install   
rm rrdtool-1.4.9 -rf

Another option, you can download and use the Pre-loaded VMWare OVA file for this.

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