Fusion unable to connect to Nagios xi servers

This support forum board is for questions relating to Nagios Fusion.
cocoon
Posts: 4
Joined: Fri Nov 06, 2015 7:22 am

Fusion unable to connect to Nagios xi servers

Post by cocoon »

I just setup Nagios xi and Fusion from a OVA. Configured a couple of hosts monitors on Nagios xi added a read only Fusion user and tried to connect Fusion to xi. Without success.
On Fusion menu under Configure/Server/Fusion Server Credentials, Server Status = Unresponsive and Atuh Check = Server Timeout.
Tried to connect with different users admin and a read only user, stopped firewall on both sides. Without success.
Both servers are in the same subnet and can communicate.

Versions:
Nagios xi 5.2.0
Nagios Fusion 2014R1.1

Someone have a hint for me to get this work ?
Thanks for help
cocoon
You do not have the required permissions to view the files attached to this post.
User avatar
lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Fusion unable to connect to Nagios xi servers

Post by lmiltchev »

Most probably you are not able to connect because you selected "basic" authentication. Nagios xi servers use "session" authentication. For more info on the topic, see our "Nagios Fusion - Getting Started" document here:

https://assets.nagios.com/downloads/nag ... tarted.pdf
Be sure to check out our Knowledgebase for helpful articles and solutions!
cocoon
Posts: 4
Joined: Fri Nov 06, 2015 7:22 am

Re: Fusion unable to connect to Nagios xi servers

Post by cocoon »

lmiltchev wrote:Most probably you are not able to connect because you selected "basic" authentication. Nagios xi servers use "session" authentication. For more info on the topic, see our "Nagios Fusion - Getting Started" document here:

https://assets.nagios.com/downloads/nag ... tarted.pdf
Thank you for the link, I read it carefully before I posted here.

I've tested it with session and basic Authentication Method. But still Server Status = Unresponsive and Auth Check = Server Timeout. What do i miss :?:
User avatar
hsmith
Agent Smith
Posts: 3539
Joined: Thu Jul 30, 2015 11:09 am
Location: 127.0.0.1

Re: Fusion unable to connect to Nagios xi servers

Post by hsmith »

Session is the one you're supposed to use I believe. Have you configured SSL on the xi server?
Former Nagios Employee.
me.
cocoon
Posts: 4
Joined: Fri Nov 06, 2015 7:22 am

Re: Fusion unable to connect to Nagios xi servers

Post by cocoon »

No, currently no SSL..
cocoon
Posts: 4
Joined: Fri Nov 06, 2015 7:22 am

Re: Fusion unable to connect to Nagios xi servers

Post by cocoon »

sorry my fault, everything fine now was not related to Fusion, only to my fat finger.... :oops:

/close
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: Fusion unable to connect to Nagios xi servers

Post by rkennedy »

Glad you were able to catch the mistake and everything's working! I will close this out now, but feel free to open another thread if you ever need help in the future.
Former Nagios Employee