graphs for services not working

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mdavisPFSC
Posts: 3
Joined: Tue Nov 15, 2016 10:51 am

graphs for services not working

Post by mdavisPFSC »

Hello!

We have made a copy of our environment and deployed it onto a 2nd instance for upgrade testing. We have upgraded from RHEL 6 to RHEL 8 and from Nagios XI version 5.6.10 to 5.8.3.

It appears that some graphs on services are not working properly, disk space is one that we have discovered so far. Anything that we can check?
User avatar
vtrac
Posts: 903
Joined: Tue Oct 27, 2020 1:35 pm

Re: graphs for services not working

Post by vtrac »

Hi,
How are you doing?

Since you're changing OS versions from RHEL 6 to RHEL 8, did you run the restore_repair script from the backup/restore guide?
https://assets.nagios.com/downloads/nag ... ios-XI.pdf

Here's the info from the pdf above on "Changed Operating System Version / Architecture / Family"
If you are restoring a backup from a different OS version, architecture or family this can be a problem
because the backup is overwriting the compiled binaries. To fix this you will need to execute the following
commands:

Code: Select all

cd /tmp/
wget https://assets.nagios.com/downloads/nagiosxi/scripts/restore_repair.sh
chmod +x restore_repair.sh
./restore_repair.sh
The script downloads the Nagios XI tarball for the version you have restored and installs a series of
components, this fixes a few minor incompatibilities between the operating systems.


Here are the steps suggested for creating new VM:
- Spin up new VM
- Install same version of Nagios XI as the old machine.
- Take a backup of the old VM and restore that onto the new VM
- Now, upgrade new VM to latest Nagios XI released version

Hope that your followed the same steps as above when creating your new testing VM.


Here's the KB on performance graph issue:
https://support.nagios.com/kb/article.php?id=9


Could you please share some screenshots of the one having issues?

Also, To further investigate the issue, could you please send me the "profile.zip"
and the exact name of the host and services having issues.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Config" > "System Profile" Menu
Click the "Download Profile" button


Best Regards,
Vinh