Hi,
I have a problem with the performance graph with the name in space e.g. abc123 is working but abc 123 is not working see my picture ss.
My point: If the hostname has space all of the service is not working. It has affected with old host and the new host also.
Any idea please advise.
performance graph not load when upgrade to 5.11.3
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performance graph not load when upgrade to 5.11.3
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Re: performance graph not load when upgrade to 5.11.3
Thanks for reaching out,
This is a known bug and is being worked on.
This is a known bug and is being worked on.
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- Joined: Sat Jun 27, 2020 7:53 am
Re: performance graph not load when upgrade to 5.11.3
Hi,
Do you have an update for us yet?
It is not solved in the new version 2024R1, it doesn't seem like a very difficult problem to me.
Do you have an update for us yet?
It is not solved in the new version 2024R1, it doesn't seem like a very difficult problem to me.
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Re: performance graph not load when upgrade to 5.11.3
We do not give an time frame for updates as there are many things being worked on. If you would like to keep an eye out for a potential fix then you can check out our change log whenever new versions are released.
https://www.nagios.com/changelog/
https://www.nagios.com/changelog/
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- Joined: Tue Mar 05, 2019 7:43 am
Re: performance graph not load when upgrade to 5.11.3
Hello,
I am hoping this is being worked on as a priority bug. Not sure why this would not be on the top of the list (and why it didnt come out in the 2024R1 already). How can you work/use Nagios XI, if the timeline/performance graphs are broken.
Atleast a work-around or steps to put a work-around would be great.
Thanks,
Vinod
I am hoping this is being worked on as a priority bug. Not sure why this would not be on the top of the list (and why it didnt come out in the 2024R1 already). How can you work/use Nagios XI, if the timeline/performance graphs are broken.
Atleast a work-around or steps to put a work-around would be great.
Thanks,
Vinod
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- Posts: 258
- Joined: Wed Aug 23, 2023 11:29 am
Re: performance graph not load when upgrade to 5.11.3
Hi y'all,
To fix this issue, you can edit the file and add the line to line 97. Between these two chunks of code:
If you don't feel comfortable making this change, the fix will be in XI 2024R1.0.1.
Thank you!
To fix this issue, you can edit the file
Code: Select all
nagiosxi/html/includes/components/graphexplorer/graphexplorer.inc.php
Code: Select all
$host = pnp_convert_object_name($host);
Code: Select all
// Bail if we don't have permissions
if (!is_authorized_for_host(0, $host) && !is_authorized_for_service(0, $host, $service)) {
return;
}
<-- PUT CODE HERE -->
//clean input
$host = urlencode($host);
$service = urlencode($service);
$service = empty($service) ? '_HOST_' : $service;
Thank you!
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- Joined: Tue Mar 05, 2019 7:43 am
Re: performance graph not load when upgrade to 5.11.3
Hello,
Thank you very much. My Nagios XI instance is good again
.
Thank you,
Thank you very much. My Nagios XI instance is good again

Thank you,