Performance graphs disappers after some time

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
sandyspatil
Posts: 15
Joined: Tue Dec 07, 2010 6:31 am

Performance graphs disappers after some time

Post by sandyspatil »

I am using a trail version of Nagios XI
In this product the performance graphs of host disappears after some time & they reappears after updating the security credentials.
To see the performance graphs every time I need to update that security credentials every time I logged in.
tonyyarusso
Posts: 1128
Joined: Wed Mar 03, 2010 12:38 pm
Location: St. Paul, MN, USA

Re: Performance graphs disappers after some time

Post by tonyyarusso »

Some people have reported success with setting the various backend keys to be the same as the Core Config Manager password - does that make any difference for you?
Tony Yarusso
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mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Performance graphs disappers after some time

Post by mguthrie »

If you're using 1.3g, go to the Admin menu->Check File Permissions page and make sure there are permission issue with any of your necessary files. If there is you can run the:
/usr/local/nagiosxi/scripts/reset_config_perms
script to set the permissions correctly.

Some users have also reported that setting the backend credentials to be the same as the nagiosadmin password resolves this issue if other methods aren't working.
sandyspatil
Posts: 15
Joined: Tue Dec 07, 2010 6:31 am

Re: Performance graphs disappers after some time

Post by sandyspatil »

Thanks to tonyyarusso & mguthrie for your solutions.
I got my solution from your post. I kept all security credential passwords same & also changed mysql root user password which is by default nagiosxi & it works.
Thanks for your help.