Nagios Support Forum

Recently, our Nagios xi shows this Notices Error message when we login. IP Address Mismatch in Internal Program URL (Nagios xi seems to be running on a different IP address than the one in the Program URL field. After we change to use Proxy, this error appears. Does anyone has encounter the same issue before or know how to fix it? (We are not able to use IP address in the Internal Program URL, it shows URL not found when enter IP address.)

Hi

Please send me a System Profile.

To send us your system profile.
1. Login to the Nagios xi GUI using a web browser.
2. Click the "Admin" > "System Profile" Menu
3. Click the "Download Profile" button
4. Save the profile.zip file and share this in a private message and then reply to this post to bring it up in the queue.

Thank you

Hi gsmith, I just sent you private message. Thank you

gsmith wrote:Hi

Please send me a System Profile.

To send us your system profile.
1. Login to the Nagios xi GUI using a web browser.
2. Click the "Admin" > "System Profile" Menu
3. Click the "Download Profile" button
4. Save the profile.zip file and share this in a private message and then reply to this post to bring it up in the queue.

Thank you

Thanks - I received the System Profile and will be loading it up today.

Thx

Hi

Please go to Admin, System Settings, you should see something like: 1. What do you have for values in each circled area (1 is the browser url field) feel free to use phony values for security purposes.

2. Does every one go through your proxy server to get to the Nagios server? Or do people on LAN go directly to the Nagios server
and people on the WAN go through the proxy ?

Thanks

Hi gsmith

basically, the on Program URL, we can't use IP address because it will show that URL not found when we apply the configuration.

people on the LAN are able to connect Nagios server and people using our VPN connection are go through our proxy server to get to the Nagios server. maybe because of this, the Nagios is showing IP address mismatch.

I tried to use both IP address and proxy IP address on program URL and didn't work.

gsmith wrote:Hi

Please go to Admin, System Settings, you should see something like:

Image3.jpg

1. What do you have for values in each circled area (1 is the browser url field) feel free to use phony values for security purposes.

2. Does every one go through your proxy server to get to the Nagios server? Or do people on LAN go directly to the Nagios server
and people on the WAN go through the proxy ?

Thanks

Hi

Please do the following:

1. On the LAN run from a CLI: 2. On the VPN run from a CLI: Send me the output from both 1 & 2 above.

Are just the people on the VPN seeing the error message or do the people on the LAN get
the error message as well?

Thanks