Fusion server fails to poll Nagios xi

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ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Fusion server fails to poll Nagios xi

Post by ssax »

Please validate this is done on the Fusion server:

https://support.nagios.com/kb/article/n ... s-780.html
nagios-retail
Posts: 36
Joined: Mon Feb 09, 2015 3:32 am

Re: Fusion server fails to poll Nagios xi

Post by nagios-retail »

Hello,

First command to use was :

mysql -u root -pnagiosxi

Output was:
Access denied for user 'root'@'localhost' (using password: YES)

So stuck there atm

I tryed the same command on my working Fusion server and I get the same output there!
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Fusion server fails to poll Nagios xi

Post by ssax »

Sorry about that, you would use this in place of the nagiosxi ones:

Code: Select all

mysql -u root -pfusion
nagios-retail
Posts: 36
Joined: Mon Feb 09, 2015 3:32 am

Re: Fusion server fails to poll Nagios xi

Post by nagios-retail »

Hello,

The problem is resolved.
Turns out that the the error was pointing in the right direction from the start.

poll_server() unable to poll data for s:Nagios Netherlands (ap-dco280-na), u:nagiosadmin, poll:nagiosxi_bpi

A collegue of mine pointed out that we are not using BPI.

When I opened the BPI on the server that gave the error the wheel kept on spinning.
Looked up " BPI not working" in the forum:
I then followed this https://support.nagios.com/kb/article/n ... e-611.html
Turned out that there was memory limit problem.
Adding this line: memory_limit = 1024M
To the php.ini file located in /etc/
Then modified with the above line at the end.
Restarted the Apache: systemctl restart httpd.service and the BPI worked again.
With that resolved the error on the Fusion server was also solved.

Case can be closed. Thx for the support.