Thanks this got us moving in the right direction. Feel free to close this out.dwhitfield wrote:There are a number of ways to get things to XI, but my thought is running the script via ssh from the OTRS server: https://www.cyberciti.biz/faq/unix-linu ... using-ssh/Ehamby wrote: That script seems local to XI, how is OTRS supposed to send the command to XI?
Set Acknowledgement via API
-
Envera IT
- Posts: 159
- Joined: Wed Jun 19, 2013 10:21 am
Re: Set Acknowledgement via API
I like graphs...