Problem upgrading from Nagios xi 2011R2.4 to 2011R3.2

This support forum board is for support questions relating to Nagios xi, our flagship commercial network monitoring solution.
DennisPR
Posts: 149
Joined: Mon May 07, 2012 10:34 am

Problem upgrading from Nagios xi 2011R2.4 to 2011R3.2

Post by DennisPR »

Hello,
I have a test server that was installed with CentOS 6.2 (2.6.32-220.17.1.el6.x86_64) and Nagios xi 2011R2.4 that I want to upgrade to 2011R3.2
I have performed the upgrade as described in http://assets.nagios.com/downloads/nagi ... ctions.pdf and didn't get any errors.
When I login to Nagioxi (even after a reboot of the system) it still states that version Nagios xi 2011R2.4 is installed and up update is available.
I also tried to run (as described in http://support.nagios.com/forum/viewtop ... ate#p29392) but the upgrade still doesn't work

Can anyone help me out please ?
Is it possible to upgrade a Nagios xi machine that is still running in the 60 day trial period ?
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises

Re: Problem upgrading from Nagios xi 2011R2.4 to 2011R3.2

Post by scottwilkerson »

Can you run the following

Code: Select all

cd /tmp/nagiosxi
cat /dev/null > uninstall-crontab-nagios
cat /dev/null > uninstall-crontab-root
./upgrade
post the last couple line out output on the screen.. if you don't see this at the end of the upgrade

Code: Select all

	==================
	UPGRADE COMPLETED!
	==================

	Logout of the Nagios xi interface and log back in as 'nagiosadmin' to complete the upgrade.

	You can access the Nagios xi web interface by visiting:
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DennisPR
Posts: 149
Joined: Mon May 07, 2012 10:34 am

Re: Problem upgrading from Nagios xi 2011R2.4 to 2011R3.2

Post by DennisPR »

Thx for your reply that fixed the upgrade issue !

Dennis