Blank page on CCM in Nagios xi 2012R1.5

gm_rajkumar · Post by **gm_rajkumar** » Fri Feb 01, 2013 5:50 am

Hi,

I have recently upgraded the version into Nagios xi 2012R1.5, after that i tried to login in the CCM. I am getting blank page, however i can able to see the configuration in Legacy CCM ( i have enclosed screenshot in the thread). Earlier version of 1.4 was worked with option, this latest having this issue. Let me know if any settings needs to be configured. Thanks!!

Regards,
Raj.

scottwilkerson · Post by **scottwilkerson** » Fri Feb 01, 2013 8:25 am

Could you please run the following from the command line while trying to access the new CCM and report any errors, thanks

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tail -f /var/log/httpd/error_log

gm_rajkumar · Post by **gm_rajkumar** » Sun Feb 03, 2013 11:11 pm

I've found some of errors, please look into this. thanks in advance!!

Regards,
Raj.

scottwilkerson · Post by **scottwilkerson** » Mon Feb 04, 2013 10:15 am

Can you run the following and report the output

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ls -l /usr/local/nagiosxi/etc/components/ccm_config.inc.php

It should be like this

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-rw-r--r-- 1 apache nagios 568 Feb  4 09:11 /usr/local/nagiosxi/etc/components/ccm_config.inc.php

gm_rajkumar · Post by **gm_rajkumar** » Mon Feb 04, 2013 11:04 pm

Hi,

I have found the solution for this, there is no such file exists. I have created it my own. After that it started works, please clear this bug, thanks!!

Regards,
Raj.

Post by **lmiltchev** » Tue Feb 05, 2013 10:52 am

I'm glad it's fixed now. Thanks for the feedback!

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Blank page on CCM in Nagios xi 2012R1.5

Blank page on CCM in Nagios xi 2012R1.5

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Re: Blank page on CCM in Nagios xi 2012R1.5

Re: Blank page on CCM in Nagios xi 2012R1.5

Re: Blank page on CCM in Nagios xi 2012R1.5

Re: Blank page on CCM in Nagios xi 2012R1.5