Performance and Timeout issues in v5.7.2

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vappukuttan
Posts: 52
Joined: Tue Mar 05, 2019 7:43 am

Performance and Timeout issues in v5.7.2

Post by vappukuttan »

Hello,

I saw a few threads talking about issues within v5.7.2, I didnt want to pile on there or confuse those conversations, so I started a new thread.

Initially when i upgraded to 5.7.0,5.7.1 - we used to have issues when applying configuration. Monitors would disappear for about 7 minutes.

With v5.7.2 the monitors dont disappear (thank you for that), but we do see that no new updates happen for 5-7 minutes long. We didnt seem to have any of these issues prior to the 5.7 version. Is this something that we should expect to live with or is it being reviewed/enhanced already.

We also have started to see "Your session has timed out" recently. The user timeout is set at 90minutes.. but we randomly get the message and have to log back in. Not sure if this has already been mentioned before. I was planning to increase the timeout to different levels and check (but given it take the monitors down for 5-10 mins each time, i need to plan my changes :)

The other thread that i read about issues with 5.7.2 is where the user upgraded from 5.6.12 to 5.7.2 (https://support.nagios.com/forum/viewto ... 16&t=59866). I also see Benjamin recommend downgrading the ndoutils. Is there an issue with the new versions and is it being fixed for a new patch?

Thank you,
Vinod
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benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Performance and Timeout issues in v5.7.2

Post by benjaminsmith »

Hi Vinod,

We should have the next maintenance release, 5.7.3, out soon to address a few lingering issues in ndo3 impacting some users. If you're unable to wait until that time, then downgrading is an option.

Regarding the random session timeouts, this has not been an issue in 5.7.x so far. While we have made security updates in 5.7.2, I don't believe those changes would affect how sessions are handled.

Can your try to test this in another web browser to see if you get the same behavior? There is also the Keep Alive option in the System Settings, go to Admin > System Config > System Settings > Security.

Benjamin
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vappukuttan
Posts: 52
Joined: Tue Mar 05, 2019 7:43 am

Re: Performance and Timeout issues in v5.7.2

Post by vappukuttan »

Thank you Benjamin for the update. Do you have have a change log/list that's being released with 5.7.3 or a timeline when to expect it.

I updated the timeout minutes a couple of days ago and I didnt get any timeouts yesterday. I will update if i see any today/tomorrow. Dont need to spend any time on this issue.

Thank you,
Vinod
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benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Performance and Timeout issues in v5.7.2

Post by benjaminsmith »

Hi Vinrod,

We released 5.7.3 late yesterday, the changelog is below.
5.7.3 - 09/03/2020
==================
- Added missing scheduled downtime comment data to Host/Service Status Details pages [TPS#15190] -JO
- Fixed search on services page to properly search in a case insensitive way [TPS#15241] -JO
- Fixed typo in Admin > Performance Settings max comment history age field [TPS#15227] -JO
- Fixed information tooltips in security popup during LDAP/AD user import [TPS#15247] -JO
- Fixed library path for mrtg2, in cfgmaker. In some OS versions, the path needs to be ../lib64/mrtg2, instead of ../lib/mrtg2 [TPS#15213] -LG
- Fixed library path for mrtg2, in mrtg. In some OS versions, the path needs to be ../lib64/mrtg2, instead of ../lib/mrtg2 [TPS#15213] -LG
- Fixed parameter problem_has_been_acknowledged not working on hoststatus and servicestatus API endpoints [TPS#15256] -JO
- Fixed backup/restore scripts to no longer copy over old nagiosmobile HTTPD config [TPS#15266] -JO
- Fixed issue with the parameter host_object_id (host_id works) not working with objects API calls [TPS#15263] -JO
- Fixed XSS security vulnerability in Admin -> Manage Users (Thanks Christian Weiler) [TPS#15277] -SAW
- Fixed XSS security vulnerability in Add/Manage Dashboard page and popup [TPS#15292]-JO
- Fixed privilege escalation in backend scripts ran as root where some included files were editable by nagios user (CVE-2020-15903) (thanks ERNW) -JO
- Fixed command injection vulnerability in report PDF Download (Thanks Christian Weiler) [TPS#15278] -SAW
- Fixed privilege escalation vulnerability in getprofile.sh (Thanks Christian Weiler) [TPS#15279] -SAW
- Fixed issue with Capacity Planning python script on Ubuntu 20.04 [TPS#15283] -JO
- Fixed Inbound Email Processing when using Outlook and other clients that use Windows line endings [TPS#15285] -JO
- Fixed clearner.php error on systems still running postgresql [TPS#15299] -JO
- Fixed Host/Servicegroup summary dashlets commands link not working while they are inside dashboards [TPS#15196] -JO
- Fixed Host/Service Details pages on smaller screen sizes having the record count/search bar overlap eachother [TPS#15304] -JO
- Fixed issues with Dark Theme Highcharts graphs to be more readable and usable -JO
We also keep a running changelog available on your website at:
https://www.nagios.com/downloads/nagios-xi/change-log/

We always recommend that customers update a test server before upgrading the production environment. Your Nagios XI license allows for 3 activations, production, testa and backup.

Upgrading Nagios XI

Let me if you need any assistance.
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Be sure to check out our Knowledgebase for helpful articles and solutions!
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