I am trying to link a Fusion server to demo for a customer to our 2 xi servers.
Both xi servers are on 5.7.1 and both are showing the same behavior in that problems show up everything else shows pending. Both xi servers are running checks and working, but Fusion isn't able to get the stats. (The test fusion settings button on each server returns all green checks).
Is there a problem with Fusion talking to xi 5.7?
Fusion 4.1.8 not polling data from xi 5.7.1
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Fusion 4.1.8 not polling data from xi 5.7.1
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Dev & Prod xi: Debian 12 - Nagios xi 2024R1.3
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- Location: Springfield, IL
Re: Fusion 4.1.8 not polling data from xi 5.7.1
I can confirm there is a problem with Fusion talking to xi 5.7.X
I fired up a 5.6.14 OVA image and my Fusion image was polling all data from it just fine.
I then deleted the server from Fusion and ran the xi upgrade to 5.7.1 on the VM. After the upgrade complete I then added the server back in to Fusion. Fusion was then unable to poll data from xi.
I fired up a 5.6.14 OVA image and my Fusion image was polling all data from it just fine.
I then deleted the server from Fusion and ran the xi upgrade to 5.7.1 on the VM. After the upgrade complete I then added the server back in to Fusion. Fusion was then unable to poll data from xi.
Dev & Prod xi: Debian 12 - Nagios xi 2024R1.3
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- Former Nagios Staff
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Re: Fusion 4.1.8 not polling data from xi 5.7.1
@GldRush98, the issue will be fix in the next release of Nagios xi. Meanwhile, you can fix the problem by downloading the zip file below:
unzipping the "utils-xmlstatus.inc.php" file, and placing it in the "/usr/local/nagiosxi/html/includes/" directory on your Nagios xi server, replacing the original file.
Note: Before doing that, you could backup your original file (just in case).
Make sure that you set up the permissions on the new file to be the same as on the "original" one, e.g. nagios.nagios 754.
Let us know if this helped. Thank you!
unzipping the "utils-xmlstatus.inc.php" file, and placing it in the "/usr/local/nagiosxi/html/includes/" directory on your Nagios xi server, replacing the original file.
Note: Before doing that, you could backup your original file (just in case).
Code: Select all
cp -p /usr/local/nagiosxi/html/includes/utils-xmlstatus.inc.php /tmp
Let us know if this helped. Thank you!
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- Posts: 256
- Joined: Wed May 25, 2011 10:51 am
- Location: Springfield, IL
Re: Fusion 4.1.8 not polling data from xi 5.7.1
Yes, that seems to fix it, thanks for the file! 

Dev & Prod xi: Debian 12 - Nagios xi 2024R1.3
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- Former Nagios Staff
- Posts: 13589
- Joined: Mon May 23, 2011 12:15 pm
Re: Fusion 4.1.8 not polling data from xi 5.7.1
I am glad I could help! 

Be sure to check out our Knowledgebase for helpful articles and solutions!