Perf graphs not displaying with : in service_description

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
User avatar
Box293
Too Basu
Posts: 5126
Joined: Sun Feb 07, 2010 10:55 pm
Location: Deniliquin, Australia

Perf graphs not displaying with : in service_description

Post by Box293 »

I have a number of disk space checks that no longer display performance graphs if the service_description directive has a : (colon) in the name.

When I click on the Performance graphs tab is displays "No performance graphs were found for this service."

However I know they exist and data is still being collected and updated as they appear in graph Explorer.

Here is the problem from the Service Status screen:
01 Service Detail.png
And here are the graphs in graph Explorer:
02 graph Explorer.png
Nagios XI 2011R3.3 VM CentOS 32bit on ESXi 5.0 Update 1.
You do not have the required permissions to view the files attached to this post.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Perf graphs not displaying with : in service_description

Post by mguthrie »

I *think* we've got this one taken care of in SVN, related to to the following bug:
http://tracker.nagios.com/view.php?id=291

We were doing a urlencode on the service name, and the fix was to urldecode it once more to look for the rrd file, so characters like / and : would be affected by that.
User avatar
Box293
Too Basu
Posts: 5126
Joined: Sun Feb 07, 2010 10:55 pm
Location: Deniliquin, Australia

Re: Perf graphs not displaying with : in service_description

Post by Box293 »

I just upgraded to 2012R1.2 and can confirm this has been fixed.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.