Nagios xi httpd going down after importing users

This support forum board is for support questions relating to Nagios xi, our flagship commercial network monitoring solution.
nagiosxi-admins
Posts: 17
Joined: Wed Mar 10, 2021 7:09 am

Nagios xi httpd going down after importing users

Post by nagiosxi-admins »

Hi,

I have noticed that after importing users(11 users) from AD, our Nagios xi httpd crashed.
We have Integrated Our Nagios xi with Nagios Fusion. We also have implemented HA with DRBD cluster.

We noticed that the failover also takes 15 minutes. So, the Nagios xi recovery happens only after 15 minutes.

Can you please help us understand why the http process went down and also, how to ensure that the failover happens quickly?

Thanks & Regards,
Ashok
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Nagios xi httpd going down after importing users

Post by ssax »

When you say HTTPD crashed, what specifically occurred, did the process stop running? Did it failover to the other system? What did you need to do to fix it?

The HA/DRBD/PCS/CRM functionality would be something you'd need to work with Linbit/DRBD/PCS/CRM support on as they are the ones that support their products.
nagiosxi-admins
Posts: 17
Joined: Wed Mar 10, 2021 7:09 am

Re: Nagios xi httpd going down after importing users

Post by nagiosxi-admins »

Actually, I didn't have to do anything. Our Nagios xi instance failed over to another server. It started working from another node all fine.
However, I noticed that this happened when I added a few users. I saw this happening earlier as well, when I added more than 10 users, from AD.

So, want to know if you know of a cause for such issues of HTTP process stopping.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Nagios xi httpd going down after importing users

Post by ssax »

When you add users the nagios process restarts after each time you add a user, I bet your failover script is detecting the nagios process restarting and treating it as failed and failing the system over.