NagVis cannot modify object on map (after upgrade)

benjaminsmith · Post by **benjaminsmith** » Thu Nov 04, 2021 4:40 pm

Hi,

Thanks for sending that over, I'm going through the files right now, and I will follow up shortly.

--Benjamin

benjaminsmith · Post by **benjaminsmith** » Fri Nov 05, 2021 1:03 pm

Hi,

I was able to copy over the configs and nagvis files, and edit the graphs. However, it is still configured to not use the default backend. Please set up to use the default nagiosxi backend as suggested and re-start the Apache webs server afterwords.

Also, remove the old cache files from the new server, the are the cache-defs files from this folder /usr/local/nagvis/var.

And remove the following cached configuration file.

Code: Select all

nagvis-conf-pre-user-1.9.8-cache

Let us know if it is working for you now.

trenz.sands.cz · Post by **trenz.sands.cz** » Tue Nov 09, 2021 5:32 am

I am sorry, but this didn't help again.

I did this and still same issue:

nagiosxi backend settings in Web GUI

Code: Select all

rm -rf /usr/local/nagvis/var/
mkdir -p /usr/local/nagvis/var/tmpl/compile/usr/local/nagvis/share/userfiles/templates/
mkdir -p /usr/local/nagvis/var/tmpl/cache/
chown -R apache. /usr/local/nagvis/var/tmpl
service httpd restart

benjaminsmith · Post by **benjaminsmith** » Tue Nov 09, 2021 1:58 pm

Hi,

What about the nagvis.ini.php file, did you replace that with the stock default file posted in an earlier thread?

Let's try a simple test to make sure the database is working correctly. Try to create a new basic map to see if that works and you can access the objects. There's a possibility the database was not migrated properly here.

--Benjamin

trenz.sands.cz · Post by **trenz.sands.cz** » Thu Nov 18, 2021 5:08 pm

and if it is bad migrated ? what to do ?

benjaminsmith · Post by **benjaminsmith** » Fri Nov 19, 2021 10:54 am

Hi,

There's a chance the data did not get carried over properly, perhaps due to table settings.

Were you able to create a test map on the new server? When you check the statuses in the XI interface and Nagvis, do the objects match?

Let us know and we'll determine the next best steps here.

Benjamin

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NagVis cannot modify object on map (after upgrade)

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