graphs not generating for the servers.

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
kalyanpabolu
Posts: 246
Joined: Fri Jul 03, 2020 4:18 am

graphs not generating for the servers.

Post by kalyanpabolu »

Hi Team,

We recently observed that nagios is not generating a graph for any of the services. We have already restarted the NCPD services but it's not helping. PFA the screenshot of graph for reference.

[root@monprdmgtss03 ~]# service npcd restart
Stopping npcd: [ OK ]
Starting npcd: DEBUG: Config File = /etc/pnp4nagios/npcd.cfg
CONFIG_OPT_LOGTYPE = file
CONFIG_OPT_LOGFILE = /var/log/pnp4nagios/perfdata.log
CONFIG_OPT_LOGFILESIZE = 10485760
CONFIG_OPT_LOGLEVEL = -1
CONFIG_OPT_SCANDIR = /sw/pnp4nagios2/var/spool/
CONFIG_OPT_RUNCMD = /sw/pnp4nagios2/libexec/process_perfdata.pl
CONFIG_OPT_RUNCMD_ARG = --bulk
CONFIG_OPT_MAXTHREADS = 10
CONFIG_OPT_USELOAD = 0
CONFIG_OPT_LOAD = 10.0
CONFIG_OPT_USER = nagios
CONFIG_OPT_GROUP = nagios
CONFIG_OPT_PIDFILE = /var/run/npcd.pid
CONFIG_OPT_SLEEPTIME = 15
You do not have the required permissions to view the files attached to this post.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: graphs not generating for the servers.

Post by ssax »

Based on that output it looks like you have a custom version of pnp4nagios installed which likely broke the XI process.

Please PM me a copy of your profile.zip, you can download it from Admin > System Profile by clicking the Download Profile button/