New Added xi server added - Unable to pull data

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bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

New Added xi server added - Unable to pull data

Post by bosecorp »

I just recently added a new server, but I am unable to see any data. Everything else seems to be working fine.

checked the credentials, and look OK. also checked the configuration and also looks the same as my other xi servers
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: New Added xi server added - Unable to pull data

Post by cdienger »

If you go to the command line of the fusion server and run:

yum -y install telnet
telnet <nagiosip> 80
telnet <nagiosip> 443

Is it able to connect?

Are there any iptables rules on the Nagios server that may be dropping or rejection the conneciton? Run "iptable -L -n" to get a list of the current rules.

auth_subsys.log or fusion.log in /usr/local/nagiosfusion/var/log may give us some clues. Please check these send and send them to us if nothing obvious is seen. In addition to that, please provide screenshots of the configuration.
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bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

Re: New Added xi server added - Unable to pull data

Post by bosecorp »

I was able to fix the problem. you can close this