This is a cache of https://support.nagios.com/kb/article/nagios-xi-nsp-sorry-dave-i-can-t-let-you-do-that-33.html. It is a snapshot of the page at 2025-05-14T00:09:11.360+0000.
Nagios <strong>xi</strong> - NSP: Sorry Dave, I can’t let you do that
Home » Categories » Products » Nagios xi » Troubleshooting » Common Problems

Nagios xi - NSP: Sorry Dave, I can’t let you do that

Overview

Session protection was added to 2009R1.2C to prevent CSRF attacks. This code to do this caused some users to see this error. The problem was due to the user's browser caching older versions of the xi javascript code. In order to clear the cache and prevent this from happening, you need to clear your browser's cache. This is typically done (in Firefox) by holding down the shift key and clicking reload.

 

Another possible cause is that the server's time is out of sync with that of the browser. A detailed document that explains all the settings performed can be found here:

Documentation - Changing The System Time

 

Final Thoughts

For any support related questions please visit the Nagios Support Forums at:

http://support.nagios.com/forum/



Special Offer For Knowledgebase Visitors! Get a huge discount on Nagios Log Server by clicking below.

Get 60% Off Nagios Log Server!

Did you know? Nagios provides complete monitoring of: Windows, Linux, UNIX, Servers, Websites, SNMP, DHCP, DNS, Email, Storage, Files, Apache, IIS, EC2, and more!

1 (2)
Article Rating (2 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Nagios xi - How To Use CA Certificates With check_ldaps Plugin
Viewed 12609 times since Tue, Jul 26, 2016
Nagios xi - Unable to Delete Host
Viewed 24339 times since Tue, Dec 16, 2014
Nagios xi - Host Still Visible After Deletion (Ghost Hosts)
Viewed 12373 times since Tue, Jan 27, 2015
Nagios xi - Reset Upgrade Status In Web Interface
Viewed 11692 times since Tue, May 7, 2019
Nagios xi - Schedulded Backups No Longer Working
Viewed 8218 times since Fri, Jun 3, 2016
Nagios xi - Downloading A System Profile
Viewed 8615 times since Wed, Jul 19, 2017
Nagios xi - Issues with mod_gearman and Performance Data Newlines: "\n"
Viewed 4430 times since Tue, Feb 2, 2016
Nagios xi - STRICT_TRANS_TABLES
Viewed 7948 times since Thu, Nov 16, 2017
Nagios xi - Ajaxterm Installation Aborted
Viewed 4576 times since Tue, Jan 26, 2016
Nagios xi - Login Screen Keeps Redirecting To Itself
Viewed 7413 times since Wed, Jan 27, 2016