Nagios xi installation stuck on fresh machine

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IT_LAS
Posts: 27
Joined: Mon Dec 30, 2019 5:34 am

Nagios xi installation stuck on fresh machine

Post by IT_LAS »

Hi,
I'm trying to install Nagios xi on a fresh machine with Ubuntu 24 as OS.
Before trying the installation I've made a snapshot of the machine in case there were issues.
Every time I launch the Nagios xi "fullinstall" script, it gets stuck and the last message that it shows refers to some "test" called "t/07-zonefile.t "
I'm attaching the install.log file.

Does anyone know what could be happening?
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kg2857
Posts: 360
Joined: Wed Apr 12, 2023 5:48 pm

Re: Nagios xi installation stuck on fresh machine

Post by kg2857 »

You might try installing Test::Pod manually.
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IT_LAS
Posts: 27
Joined: Mon Dec 30, 2019 5:34 am

Re: Nagios xi installation stuck on fresh machine

Post by IT_LAS »

Is that a perl package/module?
How could I install it?
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McTylan
Posts: 5
Joined: Tue Jun 14, 2022 7:52 am

Re: Nagios xi installation stuck on fresh machine

Post by McTylan »

Try this:

sudo apt-get -y install libtest-pod-perl
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sgardil
Posts: 327
Joined: Wed Aug 09, 2023 9:58 am

Re: Nagios xi installation stuck on fresh machine

Post by sgardil »

Is the Ubuntu 24 a LTS version? (i.e is it 24.04?)
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IT_LAS
Posts: 27
Joined: Mon Dec 30, 2019 5:34 am

Re: Nagios xi installation stuck on fresh machine

Post by IT_LAS »

McTylan wrote: ↑Mon Apr 21, 2025 7:02 am Try this:

sudo apt-get -y install libtest-pod-perl
This hasn't fix the issue. It keeps getting stuck on the same place..
sgardil wrote: ↑Mon Apr 21, 2025 9:21 am Is the Ubuntu 24 a LTS version? (i.e is it 24.04?)
Yes, is the LTS version.

Code: Select all

root@nagiosxi:/tmp/nagiosxi# cat /etc/os-release
PRETTY_NAME="Ubuntu 24.04.2 LTS"
NAME="Ubuntu"
VERSION_ID="24.04"
VERSION="24.04.2 LTS (Noble Numbat)"
VERSION_CODENAME=noble
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=noble
LOGO=ubuntu-logo
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IT_LAS
Posts: 27
Joined: Mon Dec 30, 2019 5:34 am

Re: Nagios xi installation stuck on fresh machine

Post by IT_LAS »

I have tried leaving the installation process running overnight without success. It stays at the same step.
It's strange because if I launch the installation process on a Linux distribution like RHEL, this doesn't happen.
I have been looking at Nagios xi installation documentation and I see that there are options to do it offline but it seems that it is not available for Ubuntu. Is this correct?
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gwesterman
Posts: 258
Joined: Wed Aug 23, 2023 11:29 am

Re: Nagios xi installation stuck on fresh machine

Post by gwesterman »

Hi @IT_LAS,

That is correct. The offline installs use RPMs which are specific to Enterprise Linux distributions. If you need to install on Ubuntu 24, you will have to use a source install. Let us know if you still run into issues.

Thank you!
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IT_LAS
Posts: 27
Joined: Mon Dec 30, 2019 5:34 am

Re: Nagios xi installation stuck on fresh machine

Post by IT_LAS »

Hi @gwesterman
Is there any documentation for the source installation process for Ubuntu 24?
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sgardil
Posts: 327
Joined: Wed Aug 09, 2023 9:58 am

Re: Nagios xi installation stuck on fresh machine

Post by sgardil »

@IT_LAS

For a source install follow the documentation below under the manual section. Let us know if you run into an issue with the source install and we can try to debug.
https://assets.nagios.com/downloads/nag ... I-2024.pdf
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