Nagios xi WebUI Problems After Upgrade to 5.7.5

This support forum board is for support questions relating to Nagios xi, our flagship commercial network monitoring solution.
shoreypu
Posts: 115
Joined: Wed Mar 13, 2019 2:06 pm

Re: Nagios xi WebUI Problems After Upgrade to 5.7.5

Post by shoreypu »

The nagios.cfg and nagios.log files are attached.

Thanks...John
You do not have the required permissions to view the files attached to this post.
User avatar
vtrac
Posts: 903
Joined: Tue Oct 27, 2020 1:35 pm

Re: Nagios xi WebUI Problems After Upgrade to 5.7.5

Post by vtrac »

Hi John,
The nagios.log file does not have enough information in it as the nagios process was not restarted so the data is not in it.

Please restart nagios and wait for 20-30 minutes and then get a new copy of the nagios.log and upload it.

You are also running Mod Gearman on the server. Please verify that is it running and processing checks in a timely manner. If that is delaying the checks, that would cause the delay as well.

Regards,
Vinh
shoreypu
Posts: 115
Joined: Wed Mar 13, 2019 2:06 pm

Re: Nagios xi WebUI Problems After Upgrade to 5.7.5

Post by shoreypu »

Vinh,

I just PM'd you the nagios.log from yesterday. We ran into a problem in the morning and I had to restart Nagios and Gearman services a number of time yesterday.

John
User avatar
vtrac
Posts: 903
Joined: Tue Oct 27, 2020 1:35 pm

Re: Nagios xi WebUI Problems After Upgrade to 5.7.5

Post by vtrac »

Hi John,
I looked at the log and noticed you have lots of connection issues.

I thought the issue you were having since the NDO3 installed was the 1970-01-01 date.

Are you still having the "1970-01-1" date issue?


Regards,
Vinh
shoreypu
Posts: 115
Joined: Wed Mar 13, 2019 2:06 pm

Re: Nagios xi WebUI Problems After Upgrade to 5.7.5

Post by shoreypu »

Vinh,

That problem now seems to have gone away. I'm not sure if yesterday's issue/resolution were associated with the delays we were getting in the Nagios xi WebUI when adding new hosts (after we updated NDO). I can open another topic if we wish to pursue the root cause of yesterday's connection issues.

John
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Nagios xi WebUI Problems After Upgrade to 5.7.5

Post by ssax »

That NDO3 upgrade he had you do likely resolved the issue as that 1970 stuff was directly related to a bug in the new NDO3.
shoreypu
Posts: 115
Joined: Wed Mar 13, 2019 2:06 pm

Re: Nagios xi WebUI Problems After Upgrade to 5.7.5

Post by shoreypu »

Just to confirm, are you saying there is a bug in the new version of NDO3 that I installed?
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Nagios xi WebUI Problems After Upgrade to 5.7.5

Post by ssax »

There was a bug in the version of NDO3 that came with xi 5.7.5, he had you install a later version of NDO3 that fixed it (it came from xi 5.8).