graphs updating intermittently

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nms
Posts: 222
Joined: Wed Sep 28, 2016 9:35 am

graphs updating intermittently

Post by nms »

Hi guys,

Currently, we are experiencing an issue were the graphs have a flat line for a couple of minutes. Basically, graphs are not being updated constantly. Attached please find an example of a graph.

Moreover, we noticed that this is visible on every graph we checked. We checked the /usr/local/nagios/var/npcd.log and /usr/local/nagios/var/perfdata.log, unfortunately, we did not find any errors which could indicate that there is an issue.

Also, please find our profile attached to this ticket.
Kindly treat this with some urgency.


Thanks in advance,
James

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cdienger
Support Tech
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Joined: Tue Feb 07, 2017 11:26 am

Re: graphs updating intermittently

Post by cdienger »

Use your mouse to select and zoom in on the flat areas. I'd like to see it in finer resolution. Do you see the flat line when viewing the data at the minute level?
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nms
Posts: 222
Joined: Wed Sep 28, 2016 9:35 am

Re: graphs updating intermittently

Post by nms »

Hi cdienger,

Issue can be redeemed as solved.

First thing we noticed is that the nagios_logentries was crashed and when initiating a repair database it was taking too long to repair that particular table. At that point, the size of that table was around 9GB, so we had to truncate the table and lower the retention period from the admin settings on nagios GUI. After removing the log entries, graphs started to populate smoothly.

Out of curiosity, is there a way to stop this table from generating logs? (as said we have lowered the retention period but in our scenario it would be best not to generate any logs)
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cdienger
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Re: graphs updating intermittently

Post by cdienger »

I don't think it can/should be disabled completely, but you can limit it under Admin > System Config > Performance Settings > Databases > NDO Database > Max Log Entries.
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nms
Posts: 222
Joined: Wed Sep 28, 2016 9:35 am

Re: graphs updating intermittently

Post by nms »

Hi,

Fyi - Setting the MAX days for logentries as 0 did the trick.

Rgds,
Matthew
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
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Re: graphs updating intermittently

Post by scottwilkerson »

nms wrote:Hi,

Fyi - Setting the MAX days for logentries as 0 did the trick.

Rgds,
Matthew
Great!

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