Nagios xi Login Troubles

This support forum board is for support questions relating to Nagios xi, our flagship commercial network monitoring solution.
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admin
Site Admin
Posts: 256
Joined: Mon Oct 12, 2009 8:21 am

Re: Nagiosxi login issues

Post by admin »

Are cookies disabled in your browser? It sounds like session state isn't being kept, so Nagios xi thinks you haven't authenticated and redirects you back to the login screen.
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Ethan Galstad
President
skatta
Posts: 6
Joined: Fri Jan 22, 2010 11:37 am

Re: Nagiosxi login issues

Post by skatta »

I specifically enabled cookies for the nagiosxi site in Firefox 3.5.7 even then the behavior of displaying the same login page didn't change.

Are there any logs files which could help troubleshoot these kinds of issues?
hmaggioni
Posts: 1
Joined: Wed Feb 03, 2010 2:20 pm

Re: Nagiosxi login issues

Post by hmaggioni »

I'm having exactly the same problem. I enabled the cookies, but nothing happens. Please, help me.

Thanks a lot,

Henrique Maggioni
Infrastructure Analist
dayar
Posts: 2
Joined: Fri Feb 05, 2010 3:05 pm

Re: Nagiosxi login issues

Post by dayar »

I had the same problem with IE and switched it to firefox browser and all working fine.
ssawin
Posts: 19
Joined: Wed Feb 10, 2010 12:53 pm

Nagios xi Login Troubles

Post by ssawin »

I have hit a major roadblock. I can't login to the web interface. I type my username and password in and it thinks for a second and its like the login page refreshes. I have tried a few users accounts an no luck. I then tried typing the password incorrectly and it said invalid password so its working but its not working.

To me this is a problem but not the end of the world. I messed around with it for a while and then decided I would just import a new nagiosxi virtual machine. I went the the web address and filled out the admin username email address. I went to login and to my surprise it did it again. So my thought now is it must be my computer so I tried it on a few other computers and i got the same result which brings me to my current roadblock.

I see down below others had a similar problem but it was part of a different thread topic with no resoution. I tried logging in wth IE8, IE7, Firefox and Google Chrome.

Any Ideas?
ssawin
Posts: 19
Joined: Wed Feb 10, 2010 12:53 pm

Re: Nagios xi Login Troubles

Post by ssawin »

I just upgraded to the latest version of Firefox and it works. Why did it work for the first few days and just stop? Any ideas?
skatta
Posts: 6
Joined: Fri Jan 22, 2010 11:37 am

Re: Nagios xi Login Troubles

Post by skatta »

Could you specify what version of Firefox did you upgrade to?
ssawin
Posts: 19
Joined: Wed Feb 10, 2010 12:53 pm

Re: Nagios xi Login Troubles

Post by ssawin »

3.6. Strangely all broweser are working again. IE8, Chrome and Firefox.
skatta
Posts: 6
Joined: Fri Jan 22, 2010 11:37 am

Re: Nagios xi Login Troubles

Post by skatta »

I still continue having same issues even after upgrading to Firefox-3.6.2pre on Ubuntu. I even enabled cookies explicitly.
It may be related to some other changes in your environment.
mmestnik
Posts: 972
Joined: Mon Feb 15, 2010 2:23 pm

Re: Nagios xi Login Troubles

Post by mmestnik »

Is this still an issue?