Nagios Support Forum

Hi,
I have face issue with Nagios xi, we want migration Nagios xi to new server (rhel8). Now after installed new Nagios xi on new server, it required activation. How to activate or export license file from previous.
Could anyone help that?

Hi Sovannarith,

Here's a link to our activation guide:

https://assets.nagios.com/downloads/nag ... vation.pdf

If you are not able to activate it or have lost the key please contact our sales team at sales@nagios.com.

Thanks and Best Regards,
Keith

Hi Keith,

I already follow your guidelines but still not working with key.
We want to know, how to migration Nagios xi to new server rhel8?

Thanks

Hi Sovannarith,

You will have to work with our sales team regarding the license however the migration process should be fairly straight forward. Basically on the new server you will want to Install the same version of xi that the old server is using, migrate the data over then upgrade to 5.8.7. If the version of Nagiosxi on the old server is older than 5.6.14 you may want to make it a two step process to minimize the number of changes (upgrade to 5.6.14 then to 5.8.7). Below I'll append a couple of handy guides and step by step instructions.

Knowledge Base Article on Migrating Nagiosxi to a different server:
https://support.nagios.com/kb/article/m ... r-892.html

Upgrade Instructions:
https://assets.nagios.com/downloads/nag ... ctions.pdf

Previous versions of Nagiosxi:
https://assets.nagios.com/downloads/nag ... rsions.php

Also here is a link to the Nagios xi changelog if you would like to review it:
https://www.nagios.com/downloads/nagios-xi/change-log/


Here's the step by step instructions:

- Spin up a new server running EL7 or EL8.

- Install the same version of xi that the old server has on the new server, no need to configure it, just install it and go through the initial setup (do not try to restore over different versions of xi you will cause issues)

https://assets.nagios.com/downloads/nag ... -Linux.pdf


- If you have a RAMDisk installed, are using RRDCacheD, or are running Mod_Gearman on the old system, set them up before restoring:

https://assets.nagios.com/downloads/nag ... giosxi.pdf
https://assets.nagios.com/downloads/nag ... ios-xi.pdf
https://assets.nagios.com/downloads/nag ... ios_xi.pdf

If you are monitoring vmware/oracle you'll need to reinstall the proper supporting packages on the new server again following these guides:

https://assets.nagios.com/downloads/nag ... ios-xi.pdf
https://assets.nagios.com/downloads/nag ... ios-xi.pdf

- Backup the old system and transfer the backup file to new system and restore it there.

https://assets.nagios.com/downloads/nag ... ios-xi.pdf

- Follow the After The Restore section from the backup/restore guide completely

- Since you're changing OS versions, run the restore_repair script from the backup/restore guide

- Shutdown (or re-IP) the old, set the old IP on the new system so you don't have to update agent configs/FW rules

https://support.nagios.com/kb/article/c ... s-549.html

That's pretty much it. Please be aware of what a single xi license entitles you to:

https://support.nagios.com/kb/article.php?id=145

Then apply configuration and upgrade the new server to the latest xi version.

If your current system is 32-bit you need to follow this as well to migrate the performances, if it's 64-bit already, no need to follow this:

https://support.nagios.com/kb/article.php?id=166


Thanks and Best Regards,
Keith

Hi kfanselow,

Thanks you so much but could we follow your instruction to migrate without renew license support?
Because existing nagios xi we can use as normal but just expired with license support.

Best regards,

Sovannarith

Hi Sovannarith,

Please refer to Shawn's guidance regarding the licensing issue -- our sales team handles licenses and licensing concerns.

Thanks and Best Regards,
Keith