Nagios xi Wizard is going to gateway time out

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echonoc
Posts: 29
Joined: Wed Dec 02, 2020 5:07 pm

Nagios xi Wizard is going to gateway time out

Post by echonoc »

Hello,

I have an issue related to Wizards in Nagios xi. When I use anyone wizard I can fill the data and select the services that I need to monitor, but when I click in finish option the process always give as response Gateway time out.

At the begging I thought that this issue was related to server performance then I perform the database offloading but the behavior still happening.

Someone knows how to prevent this behavior?
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ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Nagios xi Wizard is going to gateway time out

Post by ssax »

Are you running EL8?

Code: Select all

uname -a
cat /etc/*release
If so, please attach these files:

Code: Select all

/etc/php-fpm.d/www.conf
/etc/php.ini
/etc/httpd/conf.d/php.conf
Please PM me a copy of your profile, you can download it from Admin > System Profile by clicking the Download Profile button.
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echonoc
Posts: 29
Joined: Wed Dec 02, 2020 5:07 pm

Re: Nagios xi Wizard is going to gateway time out

Post by echonoc »

Hi Ssax,

Thank you for your quick response. Yes, Nagios xi is running under EL8, attached you can find the files requested and the system profile.

Please let me know if you need more information.

Regards

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ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Nagios xi Wizard is going to gateway time out

Post by ssax »

Please take the attached file, unzip it, and replace these files:

Code: Select all

/etc/php-fpm.d/www.conf
/etc/httpd/conf.d/php.conf
Then restart httpd/php-fpm:

Code: Select all

systemctl restart httpd php-fpm
Then refresh your xi web interface and try the wizard again.
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echonoc
Posts: 29
Joined: Wed Dec 02, 2020 5:07 pm

Re: Nagios xi Wizard is going to gateway time out

Post by echonoc »

Hey Ssax,

I have done the process that you mentioned and now Wizard is working.

Thank you so much for your help.

Regards!
Cesar Valdez
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ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Nagios xi Wizard is going to gateway time out

Post by ssax »

That's great to hear! Let us know when we're okay to lock this up and mark it as resolved.
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