Nagios Support Forum

Hi,

In Nagios xi, on the report part i'm able to see chart and data for server. My issue arrived when trying to download PDF or JPG, i then get no data as you can see on the below image. Thanks in advance.

Nagios xi 5.6.10
OS RHEL 7.8

Does it work as an Admin user?

Is your xi AD or LDAP integrated? If so, try doing it with a local account and see if that allows it to work.

Please PM me a copy of your profile, you can download it from Admin > System Profile by clicking the Download Profile button.

Do the other report PDFs work properly?

What is your PHP version?
First backup the file:
Then edit this file:
Change this code in line 35 from this:
To this:
Then try it again.

php -v
PHP 5.4.16 (cli) (built: Apr 1 2020 04:07:17)
Copyright (c) 1997-2013 The PHP Group
Zend Engine v2.4.0, Copyright (c) 1998-2013 Zend Technologies


I tried the modification on the file but still got the issue.

I sent you the profile in PM

Please create a ticket for this and include a link back to this forum thread so we can get a remote session setup:

https://support.nagios.com/tickets/

Thank you!

Locking thread, ticket received, we will continue support through the ticket.

Thank you!