No xi-sys.cfg in backup and system

This support forum board is for support questions relating to Nagios xi, our flagship commercial network monitoring solution.
alexkachler
Posts: 1
Joined: Thu Mar 15, 2018 9:28 am

No xi-sys.cfg in backup and system

Post by alexkachler »

Hi,


I have an issue on my Nagiosxi 5.7.3 install.
I cannot find any xi-sys.cfg and therefore is also missing in the backup I'm trying to restore on other computer.

Is there a way to generate this file?


Alex
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: No xi-sys.cfg in backup and system

Post by benjaminsmith »

Hi Alex,

Welcome to the Nagios Customer Support Forum.

That file should be on the existing system. If it's not in the backup archive, then it did not complete successfully. You may have a disk space issue on the system.

Can you send us a profile for us to review? Thanks, Benjamin

To send us your system profile.
Login to the Nagios xi GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!