Error when upgrading to Nagios xi 2011R3.1

This support forum board is for support questions relating to Nagios xi, our flagship commercial network monitoring solution.
governight
Posts: 5
Joined: Thu Jan 05, 2012 6:16 am

Error when upgrading to Nagios xi 2011R3.1

Post by governight »

When we upgrade to Nagios xi 2011R3.1 the system went up and is running. But at the end of the upgrade process there was a mistake when trying to install the nagiosxi-deps-2011r3.1-1.noarch.rpm.

Has anyone the same error when upgrading the system and what are the reasons why...

We are using the VMWare-Image-Version of Nagiosxi from your website....

The system seems to be up an running without any mistakes... ;-(
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises

Re: Error when upgrading to Nagios xi 2011R3.1

Post by scottwilkerson »

This is a known issue, but should not affect the running of the system at all
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governight
Posts: 5
Joined: Thu Jan 05, 2012 6:16 am

Re: Error when upgrading to Nagios xi 2011R3.1

Post by governight »

OK. Thanks for your answer. So it will not be a problem with the next upgrade?
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Error when upgrading to Nagios xi 2011R3.1

Post by mguthrie »

Correct. We're changing how we do the package updates for this next revision so that it shouldn't throw errors like that.
governight
Posts: 5
Joined: Thu Jan 05, 2012 6:16 am

Re: Error when upgrading to Nagios xi 2011R3.1

Post by governight »

Today i insatlled the new upgrade to xi 2011R3.2 and it was without any error messages. But there was the same problem as it was by the last upgrade. The Monitoring Engine was not up and running after the upgrade was finished and the workload on the operating systems was above 5.69. What is the reason why?
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Error when upgrading to Nagios xi 2011R3.1

Post by mguthrie »

There are a few systems where our upgrade scripts didn't apply the new kernel settings to the system. Try the solution posted in this FAQ and see if that resolves the issue.
http://support.nagios.com/wiki/index.ph ... 3.x_Issues
governight
Posts: 5
Joined: Thu Jan 05, 2012 6:16 am

Re: Error when upgrading to Nagios xi 2011R3.1

Post by governight »

I do all the things are in the FAQ. The result of the sysctl -p command ist the following:

[root@SRV-HO-MON-01 etc]# sysctl -p
net.ipv4.ip_forward = 0
net.ipv4.conf.default.rp_filter = 1
net.ipv4.conf.default.accept_source_route = 0
kernel.sysrq = 0
kernel.core_uses_pid = 1
net.ipv4.tcp_syncookies = 1
error: "net.bridge.bridge-nf-call-ip6tables" is an unknown key
error: "net.bridge.bridge-nf-call-iptables" is an unknown key
error: "net.bridge.bridge-nf-call-arptables" is an unknown key
kernel.msgmnb = 131072000
kernel.msgmax = 131072000
kernel.shmmax = 4294967295
kernel.shmall = 268435456
[root@SRV-HO-MON-01 etc]#

What is about the errors? I'am waiting for the results of the changes......
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Error when upgrading to Nagios xi 2011R3.1

Post by mguthrie »

Try:

Code: Select all

sysctl -e -p
which will bypass the errors, and should push the new values. You can verify them with:

Code: Select all

sysctl -A | grep kernel.msg
If the new settings are applied, lets run the following just make sure all services get restarted cleanly.

Code: Select all

service npcd restart
service nagios stop
killall -9 nagios
service nagios start
service ndo2db restart
After the restarts, let the system run for a bit and see if the load levels out.
governight
Posts: 5
Joined: Thu Jan 05, 2012 6:16 am

Re: Error when upgrading to Nagios xi 2011R3.1

Post by governight »

i chosse the short version and reboot the system after i entered the parameter into the config-file. After reboot the system run without any errors or a high cpu-load since yesterday... so it seems to be affected...
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises

Re: Error when upgrading to Nagios xi 2011R3.1

Post by scottwilkerson »

Excellent.
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