Unable to import MIB on xi 5.6.10

hbouma · Post by **hbouma** » Fri Feb 05, 2021 8:50 am

We are running Nagios xi 5.6.10 on RHEL 7.9 64bit VM's. When I try to upload the attached MIB from Infinidat, the system tells me that the upload failed.

I don't see anything wrong with the MIB itself, but I just can't figure out why Nagios xi will not import the MIB.

ssax · Post by **ssax** » Fri Feb 05, 2021 3:34 pm

What does the full error show that is says in the web interface? Does it say anything about the enterprise license?

Do you have "Check this box if this server uses the SNMP Trap Interface." checked in Admin > Manage MIBs?

It's likely permissions related, please send the output of these commands:

Code: Select all

ls -ld /usr/local/nagiosxi/tmp
ls -l /usr/local/nagiosxi/tmp
ls -d /usr/share/snmp/mibs
ls -l /usr/share/snmp/mibs
ls -ld /etc/snmp
ls -l /etc/snmp
grep nag /etc/group
df -h
df -i

hbouma · Post by **hbouma** » Fri Feb 05, 2021 3:43 pm

Here is what we get:

2021-02-05 15_42_08-Administration · Nagios xi.png

UID removed per IT Security requirement.

Code: Select all

ls -ld /usr/local/nagiosxi/tmp
drwsrwsr-x. 2 root nagios 4096 Feb  5 05:06 /usr/local/nagiosxi/tmp

ls -l /usr/local/nagiosxi/tmp
-rw-r--r-- 1 apache nagios   6820 Jan 26 08:41 components_api_versions.xml
-rw-r--r-- 1 nagios nagios  82016 Jan 26 08:40 configwizard-docker.zip
-rw-r--r-- 1 apache nagios  11221 Jan 26 08:40 configwizards_api_versions.xml
-rw-r--r-- 1 apache nagios 221206 Mar 27  2020 exportreport-hbouma-5e7dfd0182256
-rwxrwxr-- 1 nagios nagios   3497 Oct 28  2018 phpmailer.log
-rwxrwxr-- 1 nagios nagios   5691 Jun  5  2019 snmpwalk--172.24.18.38
-rwxrwxr-- 1 nagios nagios   5691 Jun  5  2019 snmpwalk-mib-2.interfaces-172.24.18.38

ls -d /usr/share/snmp/mibs
drwxr-xr-x. 3 root root 4096 Feb  5 08:42 /usr/share/snmp/mibs


ls -l /usr/share/snmp/mibs
Everything owned by root:root with 644 permissions

ls -ld /etc/snmp
drwxr-xr-x. 3 root root 4096 Dec 19 03:16 /etc/snmp

ls -l /etc/snmp
-rw-rw-r--  1 snmptt nagios     0 Feb  5 15:39 nagios-check-storage
-rw-------  1 root   root   18861 Nov 11 07:27 snmpd.conf
-rw--w----. 1 root   root      68 Aug  7  2018 snmptrapd.conf
-rw-rw-r--  1 root   nagios 49866 Nov  7  2018 snmptt.conf
-rw-rw-r--  1 root   nagios 45619 Feb  5 08:33 snmptt.conf.nxti
-rw-rw-r--  1 root   nagios 26348 Nov  7  2018 snmptt.ini
-rw-rw-r--  1 root   root   26305 Jul 23  2018 snmptt.ini.bak
-rw-r--r--  1 root   root   26302 Jul 23  2020 snmptt.ini.rpmnew
-rw-rw-r--  1 root   nagios 45025 Feb  5 08:33 snmptt_nxti.bak
drwxr-xr-x  2 apache apache  4096 Nov  7  2018 tmp

grep nag /etc/group
nagios:x:XXXX:nagios,apache,snmptt
nagcmd:x:XXXX:nagios,apache,snmptt

df -h
Nothing over 60% full

df -i
Nothing over 38% full

ssax · Post by **ssax** » Fri Feb 05, 2021 4:39 pm

Please run these commands and then test again:

Code: Select all

mkdir /usr/local/nagiosxi/tmp/mibs
chown nagios.nagios /usr/local/nagiosxi/tmp/mibs
chmod 2775 /usr/local/nagiosxi/tmp/mibs
chown -R root.nagios /usr/share/snmp/mibs
chmod 2775 /usr/share/snmp/mibs
chmod 0664 /usr/share/snmp/mibs/*
service httpd restart

hbouma · Post by **hbouma** » Fri Feb 05, 2021 4:52 pm

That fixed it. Thank you!

benjaminsmith · Post by **benjaminsmith** » Mon Feb 08, 2021 3:05 pm

Hi Henry,

Great. We'll go ahead and mark this as resolved.

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