Nagios Support Forum

We just upgraded to 2012 r4.
When selecting the new charts icon next to a object, the chart literally never opens. Also when I open the actual object. all of the info from the tabs (general,performance graphs,advanced, etc) are all displayed on the general page.
This does not happen in Firefox.
The issue is happening for all of my users. I have changed my ie settings to their defaults cleared the cache, reloaded the page. no go.


if you look closely you will see that the "performance graphs "is still trying to load

Do you have compatibility mode turned on in IE?

I tried it with and without comparability mode on IE 8 and 9, It works with 10 tho. anyone else experiencing this?

Can't seem to recreate this. Can you hit F12 in IE and click the "script" tab, then reload that page and see if it gives any errors?

Ok, nevermind, we got it. If you hit F12 and set Browser Mode: IE9, and Document Mode: IE9 Standards, the display should work properly. We just committed a fix that automatically forces IE's viewing mode to use a workable page mode. Let me know if you want the patch before the 1.5 release.

Yeah send it to me. I'll let you know if it works. But I honestly doubt that it won't.

The fix you suggested worked on IE8 and 9

spoke to soon on IE 9 the suggested fix worked perfectly. But on IE 8 the lingering problem is when you click on that new chart icon next to a host it's blank.

Can you try replacing /usr/local/nagiosxi/html/includes/pageparts.inc.php with the file attached and see if that fixes the remaining issue? I did find one other issue in there that may have been causing problems.

good and bad news the problem persist BUT i clicked on debugging and returned this:
on line 178: the words :
(c=$[d[e].type]) are highlighted
and the debug consol shows the following:

guys any update on this?