Nagios xi notifications are not sent to service now

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debdatta_biswas
Posts: 9
Joined: Thu Nov 14, 2019 4:30 am

Nagios xi notifications are not sent to service now

Post by debdatta_biswas »

Hi All,

After a disk full error, we brought nagios back up and notifications are not sending out emails to serrvice now.
Test emails work however through the provided email configuration page interface.

Could someone help us on the same so that the notifications from nagios to service now are flowing normally.

Thanks.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Nagios xi notifications are not sent to service now

Post by ssax »

Please send me a copy of your profile.zip, you can download it from Admin > System Profile by clicking the Download Profile button.

Additionally, please send the output of this command:
- NOTE: You may need to adjust the -h 127.0.0.1, the -uroot, and -pnagiosxi in the command if your DB is offloaded to another server and/or you've changed the root mysql password

Code: Select all

echo "SELECT table_name AS 'Table', round(((data_length + index_length) / 1024 / 1024), 2) 'Size in MB' FROM information_schema.TABLES WHERE table_schema IN ('nagios', 'nagiosql', 'nagiosxi');" | mysql -h 127.0.0.1 -uroot -pnagiosxi --table