NAGIOS xi clean install fails, i am a newb

This support forum board is for support questions relating to Nagios xi, our flagship commercial network monitoring solution.
nagiorickroll
Posts: 11
Joined: Wed Aug 09, 2017 9:24 am

NAGIOS xi clean install fails, i am a newb

Post by nagiorickroll »

Hi, I have just a little over 2 years of experience in networking and came to the point where I need some monitoring software. I never used VMware so it's all new to me.
I basically want to monitor for now 30 Firewalls in 30 different locations that are connected with IPsec in the scenario 5 pfSense boxes to 1 Sonicwall. I want to see if VPNs are up and running for now and then expand my knowledge and dive into more stuff.

I followed this https://assets.nagios.com/downloads/nag ... -Linux.pdf guideline but install fails with "the script that failed was: './B-installxi'
I already tried to do a clean install and its the same thing. May be I am missing here something but I installed VMWare on my work Win10 desktop. Then I downloaded prebuild VMWare file with Nagioxi 64bit and then ran it and followed that guide I mentioned already.

Also, how do I copy/paste VMware screen into this chat, sorry for such a dumb question but I don't use forums a lot.
Last edited by nagiorickroll on Wed Aug 09, 2017 1:25 pm, edited 1 time in total.
kyang

Re: NAGIO xi clean install fails, i am a newb

Post by kyang »

Hi @nagiorickroll,

Just to be sure, you downloaded the ova file from here? https://www.nagios.com/downloads/nagios-xi/vmware/
The ova wouldn't need to rerun the install script, as it is preconfigured to have Centos 6.9 and Nagios xi. It should just spin up.

When you did a clean install, what Linux Distro did you have? Centos? REHL? Ubuntu?
That documentation is for Centos and REHL 6/7.

Could you post your install.log located in your root. To see where it is failing


If you wanted to show your VMware Screen, screenshot it and then you can upload it as an attachment and preview it before submitting.
nagiorickroll
Posts: 11
Joined: Wed Aug 09, 2017 9:24 am

Re: NAGIO xi clean install fails, i am a newb

Post by nagiorickroll »

I attached a screenshot of my screen. Its Centos 6.9
How do I post install.log here? I see it in my root, I can do like 'head install.log' or 'tail install.log' but don't know any other commands.
You do not have the required permissions to view the files attached to this post.
kyang

Re: NAGIO xi clean install fails, i am a newb

Post by kyang »

This seems to be the ova file with Nagios xi pre-installed.

So it would run an error when you try to install because you already have xi installed, and can't reinstall it two times.

Try this in your browser.

http://NagiosIPaddress/nagiosxi/

replace NagiosIPaddress with the IP address of your Centos 6.9 server.

Let me know what happens.
nagiorickroll
Posts: 11
Joined: Wed Aug 09, 2017 9:24 am

Re: NAGIO xi clean install fails, i am a newb

Post by nagiorickroll »

It didn't work/load, I already tried this
dwhitfield
Former Nagios Staff
Posts: 4583
Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN

Re: NAGIO xi clean install fails, i am a newb

Post by dwhitfield »

Thanks @kyang!

Do you have an address? ip addr from the command line. Is your VMWare set up to allow access from outside the VM?

Please send the screenshot of lynx localhost from the command line.

As far as posting things here, you will need something like FileZilla (https://filezilla-project.org/download.php) to get it off of Linux. Then, just attach the file.
nagiorickroll
Posts: 11
Joined: Wed Aug 09, 2017 9:24 am

Re: NAGIO xi clean install fails, i am a newb

Post by nagiorickroll »

Well, here it is but lynx localhost is not recognizable.
You do not have the required permissions to view the files attached to this post.
nagiorickroll
Posts: 11
Joined: Wed Aug 09, 2017 9:24 am

Re: NAGIO xi clean install fails, i am a newb

Post by nagiorickroll »

Is your VMWare set up to allow access from outside the VM?

Where would/or how would I allow it if it's not?
dwhitfield
Former Nagios Staff
Posts: 4583
Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN

Re: NAGIOS xi clean install fails, i am a newb

Post by dwhitfield »

run yum install lynx, then try the lynx command again. That should tell us if you have Internet access too.

Please send a screenshot of your browser when you go to http://192.168.2.54/nagiosxi

Don't worry about the VMWare until you've seen if you can connect with either of the two options I've given above.
In VMWare, find the xi guest, right click and go to settings. From there, you should see network adapter settings. Depending on your Windows and network security, select the appropriate option. NAT is what I use, so if you aren't set to that, try that.
nagiorickroll
Posts: 11
Joined: Wed Aug 09, 2017 9:24 am

Re: NAGIOS xi clean install fails, i am a newb

Post by nagiorickroll »

Looks like I am able to access it within WMware
In VMWare, find the xi guest

Where do you find it? I don't see any xi guest in VMware panel.
You do not have the required permissions to view the files attached to this post.