Some Service Performance graphs Not Showing

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Gavin
Posts: 58
Joined: Mon Dec 24, 2012 4:56 am

Re: Some Service Performance graphs Not Showing

Post by Gavin »

No such luck. We do have RRD graphs showing for other services, but not for this one (or a handful of others).

The 'SMTP_25' services uses the builtin check for SMTP:

Code: Select all

$USER1$/check_smtp -H $HOSTADDRESS$ $ARG1$
...with the argument:

Code: Select all

-p 25
'Retain perf data' is ON, and it seems to be recording data (because the highcharts are working). It's very odd.

Thanks,

Gavin
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Gavin
Posts: 58
Joined: Mon Dec 24, 2012 4:56 am

Re: Some Service Performance graphs Not Showing

Post by Gavin »

Is it worth us taking this issue offline? It might be easier as we can give you access to logs etc. without having to censor them.

Thanks,

Gavin
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slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Some Service Performance graphs Not Showing

Post by slansing »

You can open a ticket by sending an email to xisupport@nagios.com, this way you can share your logs and config's more securely.
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mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Some Service Performance graphs Not Showing

Post by mguthrie »

Just a followup for future reader. This issue was caused by a bad PNP template that appears to have shipped with Nagios XI. The rrdtool-generated graphs can have templates specified for services. These templates are stored in

/usr/local/nagios/share/pnp/templates
/usr/local/nagios/share/pnp/templates.dist
/usr/local/nagios/share/pnp/templates.special

The graph templates correspond to the name of the check command used for a service.
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