Performance graphs not loading since 1.8 upgrade

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Box293
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Re: Performance graphs not loading since 1.8 upgrade

Post by Box293 »

My /etc/hosts file is as follows:

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127.0.0.1               localhost.localdomain localhost
::1             localhost6.localdomain6 localhost6
192.168.100.64  vault23.vault.local
Admin->System Settings > Nagios XI URL

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http://vault23.vault.local/nagiosxi/
The "Program URL" was configured this way before the upgrade
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mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Performance graphs not loading since 1.8 upgrade

Post by mguthrie »

I've got a debug script that prints out all of the server info for apache, along with a few other things. Would you mind putting this in your /usr/local/nagiosxi/html directory and then accessing the script from the browser:

http://<youraddress>/nagiosxi/profile.php

Go ahead and post the output. Once you're done, remove this file from a web accessible directory.
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Box293
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Joined: Sun Feb 07, 2010 10:55 pm
Location: Deniliquin, Australia

Re: Performance graphs not loading since 1.8 upgrade

Post by Box293 »

Here's the output:

Code: Select all

Testing System Profile
get_base_uri returns: http://vault23.vault.local/nagiosxi/
get_base_url returns: http://vault23.vault.local/nagiosxi/
get_backend_url(internal_call=false) returns: http://vault23.vault.local/nagiosxi/profile.php
get_backend_url(internal_call=true) returns: http://localhost/nagiosxi/backend/
SERVER INFO DUMP
Array
(
    [HTTP_ACCEPT] => text/html, application/xhtml+xml, */*
    [HTTP_ACCEPT_LANGUAGE] => en-AU
    [HTTP_USER_AGENT] => Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
    [HTTP_ACCEPT_ENCODING] => gzip, deflate
    [HTTP_HOST] => vault23.vault.local
    [HTTP_CONNECTION] => Keep-Alive
    [HTTP_COOKIE] => nagiosxi=j9k75af87b2mk07bs70v4h6906
    [PATH] => /sbin:/usr/sbin:/bin:/usr/bin
    [SERVER_SIGNATURE] => <address>Apache/2.2.3 (CentOS) Server at vault23.vault.local Port 80</address>

    [SERVER_SOFTWARE] => Apache/2.2.3 (CentOS)
    [SERVER_NAME] => vault23.vault.local
    [SERVER_ADDR] => 192.168.100.64
    [SERVER_PORT] => 80
    [REMOTE_ADDR] => 10.254.1.192
    [DOCUMENT_ROOT] => /var/www/html
    [SERVER_ADMIN] => root@localhost
    [SCRIPT_FILENAME] => /usr/local/nagiosxi/html/profile.php
    [REMOTE_PORT] => 53982
    [GATEWAY_INTERFACE] => CGI/1.1
    [SERVER_PROTOCOL] => HTTP/1.1
    [REQUEST_METHOD] => GET
    [QUERY_STRING] => 
    [REQUEST_URI] => /nagiosxi/profile.php
    [SCRIPT_NAME] => /nagiosxi/profile.php
    [PHP_SELF] => /nagiosxi/profile.php
    [REQUEST_TIME] => 1321572061
)
1

PING LOCALHOST
RUNNING: '/bin/ping -c 3 localhost 2>&1
'PING localhost.localdomain (127.0.0.1) 56(84) bytes of data.
64 bytes from localhost.localdomain (127.0.0.1): icmp_seq=1 ttl=64 time=0.223 ms
64 bytes from localhost.localdomain (127.0.0.1): icmp_seq=2 ttl=64 time=0.065 ms
64 bytes from localhost.localdomain (127.0.0.1): icmp_seq=3 ttl=64 time=0.046 ms

--- localhost.localdomain ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2023ms
rtt min/avg/max/mdev = 0.046/0.111/0.223/0.079 ms


WGET LOCALHOST CCM

WGET FROM URL: http://localhost/nagiosql/index.php
RUNNING: /usr/bin/wget http://localhost/nagiosql/index.php
--2011-11-18 10:21:05--  http://localhost/nagiosql/index.php
Resolving localhost... 127.0.0.1
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 5259 (5.1K) [text/html]
Saving to: `/tmp/nagiosql_index.tmp'

     0K .....                                                 100%  123M=0s

2011-11-18 10:21:05 (123 MB/s) - `/tmp/nagiosql_index.tmp' saved [5259/5259]
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mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Performance graphs not loading since 1.8 upgrade

Post by mguthrie »

Well I'm a little bit stumped on why that's happening...

Can I have you access the following URLs and see what you get? (You might need to login to XI first for each URL so you don't get a session error).


http://vault23.vault.local/nagiosxi/nag ... =localhost
http://vault23/nagiosxi//nagiosxi/inclu ... =localhost
http://192.168.100.64/nagiosxi/nagiosxi ... =localhost

This is the graph API that's being called to produce the image. If one or more of the generates an error, run:

Code: Select all

 tail -f /var/log/httpd/error_log
and see if you get any useful error output.
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Box293
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Joined: Sun Feb 07, 2010 10:55 pm
Location: Deniliquin, Australia

Re: Performance graphs not loading since 1.8 upgrade

Post by Box293 »

No wonder you were stumped, this is a client broswer issue :lol:

Deleting my temporary internet files seemed to fix the problem.

So with Firefox there is just the basic "Clear Now" button. In Internet Explorer 9 when deleting it was:
  • Preserve Favourites website data = Un-ticked
    Temporary Internet Files = Ticked
    Download History = Ticked
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Performance graphs not loading since 1.8 upgrade

Post by mguthrie »

LOL, well good to know! I was running out of ideas ;)
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