graph Explorer Export Issue

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transmax
Posts: 23
Joined: Mon May 28, 2012 12:04 am

graph Explorer Export Issue

Post by transmax »

Hi,

I'm not sure this has ever worked for us. Here is the issue:

When I try to "Download JPEG image" (or any of the others for that matter), the connection to export.highcharts.com waits for a while and then is reset.
"Error 101 (net::ERR_CONNECTION_RESET): The connection was reset."

Is there a setting somewhere I need to adjust? Is there a problem with the export server?

Cheers,

Lee Benson
Transmax
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises

Re: graph Explorer Export Issue

Post by scottwilkerson »

What version of the Nagios graph Explorer do you have?

Admin -> Manage Components -> Nagios graph Explorer

I just tested this with Version: 1.4 Date: 07/12/2012 and it works fine.

Do you have internet connectivity from your location?
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mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: graph Explorer Export Issue

Post by mguthrie »

Good catch, it does appear that if you're on a closed connection the export feature would not work. It does make an call to export.highcharts.com to create and download the file. We'll have to update the code for the next release so that it uses the local server. I'll post an updated version of the highcharts component once the changes are verified to work.