CHECK_VMWARE_API.PL missing history data

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ITOPS_SPOC
Posts: 12
Joined: Wed Sep 29, 2021 3:21 am

CHECK_VMWARE_API.PL missing history data

Post by ITOPS_SPOC »

Hello,

please help me resolve issue with missing Performance graphs data for Datastore usage for VMHost. Data stop showing after 12.8.

We are using following service:
service.jpg
Missing data:
missingDS.jpg
We can see realtime data collected:
realTdata.jpg
We can see history data for other services like CPU and Memory
CPUusage.jpg
I require this data for capacity reports.

Please let me know which logs or data you still need to resolve this issue.

Thanks You Gregor
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pbroste
Posts: 1288
Joined: Tue Jun 01, 2021 1:27 pm

Re: CHECK_VMWARE_API.PL missing history data

Post by pbroste »

Hello @ITOPS_SPOC

Thanks for reaching out, want to start out by taking a look at the System Profile to see what is going on.

To send us your system profile.
  • Login to the Nagios XI GUI using a web browser.
  • Click the "Admin" > "System Profile" Menu
  • Click the "Download Profile" button
  • Save the profile.zip file and share in a private message
Thanks,
Perry
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pbroste
Posts: 1288
Joined: Tue Jun 01, 2021 1:27 pm

Re: CHECK_VMWARE_API.PL missing history data

Post by pbroste »

Hello @ITOPS_SPOC

Thanks for sending over the System Profile, in review we see that services and processes are getting "Caught SIGTERM", which is causing issues. Want to start off by going through and optimizing.

Before we run the database repair let's remove the locks:

Code: Select all

systemctl stop crond
systemctl stop npcd
systemctl stop nagios
pkill -9 -u nagios
rm -rf /usr/local/nagiosxi/var/dbmaint.lock
rm -rf /usr/local/nagiosxi/var/event_handler.lock
rm -rf /usr/local/nagiosxi/scripts/reconfigure_nagios.lock
rm -rf /usr/local/nagios/var/ndo.sock
rm -f /usr/local/nagiosxi/var/event_handler.lock
rm -rf /var/run/nagios.lock
rm -rf /usr/local/nagios/var/nagios.lock
systemctl start nagios
systemctl start npcd
systemctl start crond
systemctl restart httpd
Also, I would recommend increasing the max connections for the database. We have step-by-step instructions for this process in the following knowledge-base article.
https://support.nagios.com/kb/article.php?id=513

To repair the database. [/list]

Let's go through the "Performance graph Problems" support article:
https://support.nagios.com/kb/article/n ... ems-9.html

Please let us know how things look,
Perry
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