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Nagios xi , our flagship commercial network monitoring solution.
pbroste
Posts: 1288Joined: Tue Jun 01, 2021 1:27 pm
Post by pbroste Mon Oct 11, 2021 5:01 pm
Hello @bsanjay
Apologize for the additional leg work on this one. We are thinking that there is a dependency that is missing.
Code: Select all
yum deplist php --source > yumdeplist.txt
yum list --installed > /tmp/yuminstalledlist.txt
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tar -czvf /tmp/apachelogs.tar.gz /etc/httpd/
Thanks again for sending these over,
Perry
bsanjay
Posts: 86Joined: Mon Apr 29, 2019 9:38 am
Post by bsanjay Tue Oct 12, 2021 2:49 am
Hi pbroste,
pbroste
Posts: 1288Joined: Tue Jun 01, 2021 1:27 pm
Post by pbroste Wed Oct 13, 2021 10:34 am
Hello
@bsanjay
Thanks for sending over the requested logs and we are reviewing them and follow up shortly.
Perry
pbroste
Posts: 1288Joined: Tue Jun 01, 2021 1:27 pm
Post by pbroste Wed Oct 13, 2021 11:52 am
Hello @
@bsanjay
We see that there is one package missing and want to go ahead and have you install it.
Then restart the apache service:
Follow up with the Apache logs so we can see what the service startup looks like:
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tar -czvf /tmp/apachelogs.tar.gz /var/log/httpd
Thanks again for sending these over,
Perry
bsanjay
Posts: 86Joined: Mon Apr 29, 2019 9:38 am
Post by bsanjay Thu Oct 14, 2021 10:26 am
Hi pbroste,
pbroste
Posts: 1288Joined: Tue Jun 01, 2021 1:27 pm
Post by pbroste Thu Oct 14, 2021 4:36 pm
Hello
@bsanjay
We need to get the exact Nagios
xi version found here: '/usr/local/nagios
xi /var/
xi version' we found that the
'utilsx file for PHP is not correct.
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cat /usr/local/nagiosxi /var/xi version > /tmp/nagiosversion.txtCode: Select all
sudo cat /etc/os-release > /tmp/versions.txt & sudo uname -a >> /tmp/versions.txt & sudo hostnamectl >> //tmp/versions.txt & cat /etc/os-release >> /tmp/versions.txt & hostnamectl >> /tmp/versions.txt & sudo rpm -qa | grep php >> /tmp/versions.txt & sudo apt list --installed | grep php >> /tmp/versions.txt
Please send the results via Private message.
Thanks,
Perry
bsanjay
Posts: 86Joined: Mon Apr 29, 2019 9:38 am
Post by bsanjay Mon Oct 18, 2021 3:27 am
Hi pbroste,
pbroste
Posts: 1288Joined: Tue Jun 01, 2021 1:27 pm
Post by pbroste Mon Oct 18, 2021 3:45 pm
Hello
@bsanjay
Thanks for sending over the info. Attached is the 'utilsx.inc.php' that we want to have you replace with the attached file with the following set permissions:
Code: Select all
-rwxr-xr-- nagios nagios /usr/local/nagiosxi /html/includes/utilsx.inc.php
Bounce the services, login to the UI, and let us know the results.
Thanks,
Perry
bsanjay
Posts: 86Joined: Mon Apr 29, 2019 9:38 am
Post by bsanjay Tue Oct 19, 2021 1:25 am
Hi pbroste,
pbroste
Posts: 1288Joined: Tue Jun 01, 2021 1:27 pm
Post by pbroste Tue Oct 19, 2021 9:07 am
Hello
@bsanjay
Sent via [PM] Private Message.
Thanks,
Perry
